Overview
Field Service Technician / Mechanic - Weekend Coverage role at Carolina Handling.
Mandatory work hours : Tuesday-Saturday
What You'll Do
- To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. Provide complete customer satisfaction in a polite and professional manner while working in a team environment.
- Analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to the customer.
- Exhibit a professional demeanor, promote goodwill between the company and customers by providing a superior level of customer service.
- Perform necessary repairs to correct analyzed situations in a professional and productive manner.
- Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively address needed repairs with the customer.
- Maintain parts and supplies inventory in the service van and maintain van service.
- Follow customer safety and housekeeping guidelines when performing repairs at the customer site.
- Performs other duties as assigned.
What You'll Need
Mandatory work hours : 3 weekdays + all weekendsMaintain a valid driver licensePreferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational educationAbility to communicate effectively with customers, management and co-workersAbility to maintain a good understanding of industry innovations and product availability to make recommendations based on customer needAbility to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand toolsAbility to draw upon available support resources from within the company and recognize when it is appropriate to do soBenefits
Paid vacation & sick timeDefined career progressionBoot allowanceHigh-quality uniformsMedical / dental / vision insurance401(k) w / matchStocked Van2x a year profit shareYearly bonusesAnnual Merit IncreasesWeekly PayTuition reimbursementPaternity & maternity leaveEqual Opportunity Employer
Minorities / Women / Protected Veterans / Disabled
J-18808-Ljbffr