Regional Piercing Excellence Trainer

About the Role

At Claire’s, piercing is more than a service—it’s a rite of passage, a fashion statement, and a moment of self-expression. As a Regional Piercing Excellence Trainer, you will be on the frontlines of elevating our piercing business. Partnering with your Piercing Excellence Manager and field leaders, you will be responsible for training, coaching, and inspiring store teams across your region to deliver safe, confident, and exceptional piercing experiences every time.

This role is about building capability, driving conversion, and ensuring piercing becomes a standout differentiator for Claire’s.

Key Responsibilities

Training & Coaching

• Deliver in-field training to store teams on piercing technique, safety, and customer experience.
• Build confidence in team members to increase piercing conversion and penetration.
• Provide hands-on coaching, feedback, and certification to new and existing team members.

Performance Impact

Customer Experience & Compliance

Collaboration & Influence

Qualifications & Experience

Reports to : Piercing Excellence Manager

Direct Reports : None (influences store teams)

Location : Field-based with frequent store travel

Why Join Us

As a Regional Piercing Excellence Trainer, you’ll be part of the team that takes piercing at Claire’s to the next level. You’ll travel to stores, work side by side with teams, and directly impact performance. Most importantly, you’ll inspire confidence—both in the customers who choose Claire’s for their piercing journey and in the team members who deliver it.

Your work will leave a mark—literally and figuratively—on the future of Claire’s.