Overview
Provide a safe environment for patients, visitors and staff in the Behavioral Health service line and to assist in providing care to individuals with behavioral / emotional / mental health problems.
Qualifications
Certifications : Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Crisis Prevention Institute (CPI) Training within 3 months - Crisis Prevention Institute (CPI), Education : Bachelor's Degree : Related Field; Bachelor's Degree : Psychology; Bachelor's Degree : Social Work; Bachelor's Degree : Criminal Justice, Work Experience :
Responsibilities
THERAPEUTIC ENVIRONMENT AND SAFETY FOCUS : Assists in the creation and maintenance of a safe, caring, nurturing, healing, and educative environment.
- Ensures patient, visitor and staff safety by following policies / procedures and adhering to the National Patient Safety Goals
- Sets behavioral limits on patients according to hospital and ED policies
- De-escalates patients utilizing CPI techniques
- Takes initiative in making decisions and taking immediate action to ensure safety
- Participates in application of seclusion / restraints when appropriate; provides monitoring of patients in such situations; completes appropriate documentation, including restriction of rights forms
- Participates in patient and staff debriefing
- Interfaces effectively with Behavioral Health, ED and Security staff to promote a safe environment; calls for additional assistance if needed
- Provides supportive care to patients and families when appropriate
- Continuously monitors video / audio equipment to ensure patient, visitor and staff safety, and / or makes "rounds" in the immediate patient care area
- Completes electronic event reports as indicated
ASSESSMENT FOCUS : Obtains pertinent clinical data from patients / significant others seeking Behavioral Health Services.
Serves as a point of entry for the Behavioral Health Service LineAnswers all calls in a timely mannerEnsures patients are treated with respect and dignityObtains pertinent information from referral sources seeking patient admission to effectively and efficiently triage requests for servicesAssists in facilitating admissions or making referrals to appropriate resourcesUtilizes collected data to triage Behavioral Health patients and ensure appropriate level of care is recommendedEnsures compliance with legal components of admissions / treatment recommendations (mental health code, confidentiality act, voluntary / involuntary admissions, patients' rights, obtaining releases of information)Assists in administering / scoring assessment scales per protocol as neededDocuments assessment thoroughly using assessment forms; completes information about disposition and steps taken to reach decisionDocuments interventions in a succinct and goal directed manner using DAIR formatIncorporates Recovery principles in all therapeutic interventionsProvides support, sets limits, and / or facilitates learning from the situation if / when providing direct patient carePERFORMANCE IMPROVEMENT FOCUS : Assists in Performance Improvement activities for area.
Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)Assists in completing chart audits and compiling other data to evaluate performanceCompiles and assists in analyzing intake, utilization and patient flow dataGenerates ideas for improving processes, treatment, and patient careParticipates in Root Cause Analyses and assists in development of action plans and implementation of action plansCOMMUNITY RESOURCE FOCUS : Assists with disposition planning and serves as a referral source for patients seeking assistance.
Educates Behavioral Health patients / families / significant others about the Behavioral Health Service LinePossesses a working knowledge of community servicesAssists in referring patients to the most clinically appropriate settingAssists in making arrangements for recommended services (for example, makes appointments with follow up providers, etc.)Documents patients' requests for services, suggested referrals and disposition of suchIncorporates Recovery principles in disposition planningAssists in conducting follow up "surveys" to ensure patient's' needs were met (patient satisfaction, follow up appointments, etc.)Assists with removing any barriers patients / families encounter with recommendationsActs as a patient advocate to gain access to community servicesMaintains solid working relationships with other community providersRecognizes and reports abuse / neglect situations as required by lawAbout Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information : human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $17.89per hour - $28.98per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org / benefits.