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IT Support Technician- IT Admin- Full Time

IT Support Technician- IT Admin- Full Time

Ocean Casino ResortAtlantic City, NJ, US
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The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

Position Responsibilities

  • Use remote diagnostic and maintenance tools to resolve issue when appropriate.
  • Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.
  • Maintain records of support activities as required by departmental policy.
  • Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations
  • Provide technical support to assist with computer problems
  • Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
  • Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, SQL databases, Internet web servers and associated applications.
  • Assist in the performance of basic day-to-day system administration tasks
  • Provide general troubleshooting on network systems.
  • Maintain data files and monitor system configuration to ensure data integrity.
  • Performs all duties in accordance with prescribed casino internal control policies and practices.

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
  • Ability to work under pressure in a fast-paced environment with multiple priorities.
  • Must be able to work holidays and weekends, as well as flexible shifts and / or unusual hours
  • Must be able to lift / push / pull up to 50 pounds

    • Requirements

  • Ability to effectively communicate in English
  • High School education required
  • One-year related experience or equivalent preferred.
  • Experience in installing, troubleshooting, maintaining and upgrading MS Windows operating systems; experience in multiple PC hardware platforms and supporting MS Office products preferred.

    • Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking
  • Pay Rate : $19.00 / hour
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