Donation Attendant - West Side

Job Description

Job Description

More than a job, a mission! When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill.

We are more than just selling donations; we use the funds generated to provide employment services, digital skills training, guide programs, and a school for adult students to obtain their high school diplomas.

Mission Contribution :   The Donor Greeter will day-to-day mission-integrated store operations. It is the responsibility of the Donor Greeter to ensure the efficient and cost effective operation and stewardship of the Goodwill store to maximize revenue generation to support the mission of Goodwill.

Organizational Design :   Under the leadership of the Store Manager, the Donor Greeter is a member of the Donated Goods Retail Operations team and is tasked with accepting merchandise donations from donors according to Goodwill policy, excellent customer service, and assist in the processing of donated goods. This position will also assist in the training and development of store team members, clients, and volunteers.

Essential Functions :

• Provide excellent customer service by greeting donors and customers and providing assistance with basic questions.
• Ability to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
• Ability to work quickly to ensure that all production standards, guidelines and deadlines are met.
• Sort donations according to company guidelines.
• Must be able to perform basic calculations to track donations, count production, and ability to price donated goods within Goodwill guidelines.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.

Duties and Responsibilities :

Minimum Qualifications :

Physical Requirements / Work Environment :   The physical demands / work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes / miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets).

Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate.

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