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Manager, Communications and Marketing

Manager, Communications and Marketing

University of LouisvilleLouisville, KY, US
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Manager, Communications And Marketing

The University of Louisville Student Affairs Division is seeking to hire a Manager, Communications and Marketing. The Manager is responsible for shaping and amplifying the Division's voice through integrated marketing strategies, dynamic storytelling, and creative engagement across multiple platforms. This position will enhance the visibility of Student Affairs programs and services, strengthen the student experience, and ensure alignment with the University's mission, values, and strategic goals through clear, consistent, and compelling messaging.

Essential Duties and Responsibilities

Strategic Marketing Leadership

  • Develops and implements comprehensive, multi-channel marketing and communications plans
  • Collaborates with Division leadership to establish annual marketing and outreach goals
  • Partnering with Division department heads, leads the planning, execution, and analysis of integrated marketing campaigns with measurable outcomes
  • Supervises and directs divisional marketing professionals to align strategies, share resources, and maximize reach and messaging consistency across all channels

Campaign & Content Development

  • Designs and executes highly targeted marketing campaigns focused on increasing student engagement, belonging, wellness, success, and retention
  • Constructs campaigns leveraging email, social media, events, print materials, and presentations
  • Writes, edits, and curates content for websites, newsletters, press releases, social media, and promotional materials including the development of video content
  • Supports fundraising, advancement, and donor relations through strategic storytelling
  • Digital Strategy & Analytics

  • Leads the Division's digital and social media strategy, including analytics-based performance tracking
  • Manages Division website content, aligning branding and engagement goals
  • Establishes and monitors key performance indicators (KPIs) to evaluate campaign effectiveness
  • Branding & Engagement

  • Ensures brand consistency across Student Affairs initiatives, events, and platforms
  • Collaborates with campus offices and external partners to produce publications, marketing collateral, and event promotions
  • Serves as primary liaison for Student Affairs and the University's central marketing and communications team
  • Leadership & Collaboration

  • Supervises, mentors, and supports professional staff and student employees
  • Provides training and consultation on marketing best practices across the Division
  • Fosters collaboration with internal and external stakeholders to maximize impact of marketing efforts
  • Preferred Qualifications

  • Proven experience developing and executing strategic, multi-channel marketing campaigns with measurable outcomes
  • Excellent written and verbal communication skills with the ability to tailor messaging for varied audiences
  • Demonstrated ability to work collaboratively across departments and manage relationships with diverse stakeholders
  • High level of professionalism, strong work ethic, and ability to balance independent work with team tasks and projects
  • Strong project management skills with ability to manage multiple priorities and deadlines
  • Proficiency using marketing platforms and tools; experience with TM1, Eloqua, Adobe Creative Suite, Google Analytics, and social media management tools preferred
  • Knowledge of higher education branding and marketing strategies
  • Experience in social media management including paid campaigns, analytics, and emerging trends
  • Proficiency using content management systems (e.g., WordPress, Drupal)
  • Demonstrated ability to create engaging multimedia content (video, audio, digital storytelling)
  • Experience supervising professional and student staff
  • Work Hours and Location

    This is a full-time, exempt position with a 37.5-hour regular workweek. Additional work hours may be required based on department needs, programming, staffing, and / or scheduling. The primary work location for this position is at the Belknap Campus. Flexible hours and hybrid work may be considered with job responsibilities and business needs in mind. Occasional overnight travel (professional development, industry conferences) may be required.

    Employee Benefits

    The University of Louisville offers competitive benefits and perks to eligible full-time and part-time employees. Please visit the University of Louisville Benefits webpage for details.

    Student Affairs

    The Division of Student Affairs encourages candidates to apply who have demonstrated the capacity to create supportive work environments, collaborate effectively on teams, and serve the students we admit and aim to attract.

    Application

    Please submit a resume, cover letter, and three professional references with your application.

    Compensation

    Compensation will be commensurate to candidate experience.

    Equal Employment Opportunity

    The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and / or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

    Assistance and Accommodations

    Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208. If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

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