Patient Experience Representative
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading
A day in the life
Wondering what a day in the life of a Patient Experience Representative in Medical Imaging at The Iowa Clinic might look like?
- Arrive at work in the morning no night shifts here!
- Primarily based at our Ankeny Medical Imaging location, providing coverage as needed to our other Medical Imaging clinics in West Des Moines and Des Moines.
- Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
- Strives to create The Iowa Clinic Experience with each interaction.
- Leave in the evening hooray for working standard clinic hours!
Qualifications
High School diploma or equivalent required.No medical office experience necessary, we will train you!Highly motivated to work in a healthcare setting.Bonus points if
You love exceeding people's expectationsYou enjoy having fun where you workFinding meaningful connections is what you live forKnow someone else who might be a great fit for this role? Share it with them!
What's in it for you
One of the best 401(k) programs in central Iowa, including employer match and profit sharingEmployee incentives to share in the Clinic's successGenerous PTO accruals and paid holidaysHealth, dental and vision insuranceQuarterly volunteer opportunities through a variety of local nonprofitsTraining and development programsOpportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night we could go on and onMonthly departmental celebrations, jeans days and clinic-wide competitionsEmployee rewards and recognition programHealth and wellness program with up to $350 / year in incentivesEmployee feedback surveysAll employee meetings, team huddles and transparent communication