Inside Support Supervisor

Inside Support Supervisor

Inside Support is a sales team that is growing fast at A1 Garage Door Service, and we are looking for a leader who can take it to the next level. As the Inside Support Supervisor, you will coach, motivate, and grow a team of inside sales reps who handle follow up leads, phone quote sales, and repair solutions.

This is not a back-office role. It is a hands-on sales leadership position where you will drive revenue, build culture, and help a competitive team win every day. We want a leader who thrives on coaching, running contests, and inspiring reps to consistently exceed goals while delivering outstanding customer experiences.

What You'll Do

• Lead a team of 14+ Inside Support sales reps, ensuring consistent coaching, call reviews, and one-on-one development
• Drive performance across revenue, close rates, discounts, financing penetration, and customer experience metrics
• Run contests, sales meetings, and motivational initiatives to keep the team engaged and competitive
• Partner with Operations, Marketing, and Torch team leaders to ensure smooth lead flow, fast response times, and maximum conversions
• Use Power BI, CRM, and Dialpad data to spot trends, identify opportunities, and make quick, informed decisions
• Jump in to support the team when needed, but focus primarily on coaching and building future top performers
• Champion a fun, ethical, customer-first sales culture that balances results with outstanding service

What It Takes

Benefits and other cool stuff :

A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.