Building Security Officer Supervisor| Part Time | Acrisure Arena

Building Security Officer Supervisor

The Building Security Officer Supervisor for Acrisure Arena will help provide a safe environment by overseeing security operations at the venue. This position will be involved with supervising the execution of standard operating policies and procedures while delivering a high level of customer service.

This role pays an hourly rate of $28.00-$30.00.

Benefits for PT roles : 401(k) savings plan and 401(k) matching.

This job posting will remain open until October 31, 2025.

Responsibilities

Essential Duties & Responsibilities :

• Provide supervision of security operations including vulnerability mitigation, incident response, and risk assessments.
• Coordinate, and implement policies, and procedures for safety and security protocols at the venue.
• Ensure all building security systems are operating as necessary during event and non-event periods. Security systems include but are not limited to; cameras and access control, physical security equipment (Screening Gateways, hand-wands, etc.).
• Serve as the primary escalation point to client and employee security inquiries, concerns, and / or complaints during an event. Alleviate future escalated issues by examining all past situations and maintaining a pro-active process.
• Work with the Events department and offer guidance with event estimates as it relates to security, police, fire, and medical needs.
• Responsible for championing awareness, influencing compliance with security policies, and providing solutions for business specific security issues.
• Assist with developing comprehensive models for deployments based on capacity and show genre.
• Supervision over a sustainable security culture, while addressing employee conduct and performance concerns.
• Establish and maintain positive and collaborative relationships with customers, including local, state, and federal authorities.
• Establish and maintain the venue's reputation for excellent entertainment experience by balancing enforcement of rules and regulations with guest safety and enjoyment.
• Maintain the proper image and generate positive public relations by resolving guest / artist / client / tenant issues, concerns, and complaints pertaining to security during events.
• Assist with the development, implementation and supervision of facility security systems and programs.
• Assist with developing comprehensive dot maps serving various functionalities including but not limited to staff placement, accessibility, and / or access control.
• Communicate with client Security personnel and advance various tour needs in preparation of show.
• Coordinate directly with emergency services personnel and oversee Medical and First Aid facilities.
• Oversee and supervise contracted security personnel associated with various events.
• Assist in the communications to local, state, and federal law enforcement agencies if relevant for the event.
• Other duties and responsibilities as relevant and necessary.
• Make immediate decisions and communicate with management, first responders, venue guests, employers, and performers in the facility in an emergency situation.
• Must be able to work in a fast-paced environment.
• Work extended and / or irregular hours including nights, weekends and holidays as needed.
• Other duties and responsibilities as assigned.

Qualifications

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.