Administrative Coordinator, Product Solutions

Administrative Coordinator, Product Solutions

Silvus Technologies is dedicated to one mission : connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons.

Silvus StreamCaster radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers.

Silvus' rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career.

The Opportunity

Silvus is seeking an Administrative Coordinator, Production Solutions, who will report to the Director of Production Solutions. This role provides administrative and coordination support to Silvus' Product Solutions team, working closely with multiple departments, including Sales, Marketing, Engineering, R&D, Product Support, and Production.

This position is based at Silvus Technologies' headquarters in the heart of vibrant West Los Angeles, CA, and is on a hybrid schedule. A minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays.

Role and Responsibilities

• Responsible for supporting the team in maintaining product entries in the Zoho CRM system, including, but not limited to, updating records, creating new entries, obsoleting products, etc.
• Create / Generate Zoho reports concerning product sales / shipments, development status, and similar reports as directed.
• Maintain / Update the expansive Confluence presence for products, including consolidating information, reorganizing for clarity and usefulness, removing outdated content, and adding new content with input from team members.
• Rebrand / Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats.
• Support maintaining / updating our product catalog in partnership with the marketing team.
• Coordinate end-of-line product tracking internally and related product communications with sales and other departments.
• Support team email communications with other departments, vendors, and customers concerning inquiries, escalating them as necessary, and ensuring their timely follow-up and resolution.
• Assist with ad-hoc tasks assigned by team members / leads / managers to support the team as necessary.

Required Qualifications

Preferred Knowledge, Skills and Abilities

Working Conditions & Physical Requirements

Lift equipment up to 20 lbs.

Compensation

The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate's experience and qualifications. CA Pay Range $25 - $28 USD

All Employment is contingent upon the successful clearance of a background check. Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.