ob Title : Host
Location : Palma Restaurant – West Village, NYC
Employment Type : Part-Time or Full-Time
About Us :
Palma is a beloved, family-owned Italian restaurant in the West Village known for heartfelt hospitality, timeless cuisine, and a warm, intimate setting. We are looking for a gracious, detail-oriented Host to be the first and last point of contact for our guests, setting the tone for a memorable dining experience.
Position Overview :
As Host, you’ll be responsible for creating a warm, seamless welcome for every guest, managing reservations and walk-ins with care, and supporting overall flow and service on the floor. You’ll work closely with the management team and service staff to ensure an organized, hospitable front-of-house experience.
Responsibilities :
Greet all guests with warmth, professionalism, and genuine hospitality
Manage the reservation book and walk-ins using Open Table (or similar platform)
Organize and control seating flow to optimize table turns and guest experience
Communicate clearly with floor managers, service team, and kitchen regarding pacing and special needs
Handle guest inquiries, requests, and special occasions with care and discretion
Maintain the cleanliness and appearance of the host stand and entry area
Support coat check and phone coverage as needed
Qualifications :
1+ year experience in a high-volume, full-service restaurant preferred
Comfortable working with Open Table or similar reservation systems
Strong communication and interpersonal skills
Polished, professional appearance and demeanor
Ability to stay calm, organized, and positive during busy service
Must be available to work nights, weekends, and holidays
What We Offer :
Competitive hourly pay
A respectful and team-oriented work environment
Opportunity to be part of a dedicated and passionate hospitality team
Meals during shift
Equal Opportunity Employer :
Palma is an Equal Opportunity Employer and welcomes applicants from all backgrounds. We do not discriminate based on race, gender, age, sexual orientation, religion, or any protected status.
Host • New York, NY, US