Director AI & Innovation

Head Of Ai And Innovation

Our Head of AI and Innovation leads the design and execution of artificial intelligence, automation, and emerging technology strategy within the Healthcare Payer space. This role drives enterprise innovation to enhance member engagement, improve administrative efficiency, optimize clinical and operational outcomes, and support value-based care models. Partnering with IT, Data, Operations, and Business leaders, this leader ensures that AI and automation solutions are responsible, compliant, and aligned with the organization's strategic goals.

This role has preference for flexible hybrid location (onsite Meridian Idaho campus, and work-from-home); there may be opportunity for fully remote work within a mutually acceptable location.

Key Responsibilities

Strategic Leadership

• Develop and execute an enterprise AI and innovation roadmap aligned with payer strategy, digital transformation, and regulatory frameworks.
• Serve as a thought leader on how AI, machine learning (ML), and automation can improve claims accuracy, utilization management, provider experience, member service, and other areas of the business.
• Cultivate a culture of innovation across technology and business functions, emphasizing measurable business impact and responsible experimentation.

AI & Automation Enablement

Innovation Management

Governance & Compliance

Leadership & Talent Development

Qualifications

Education & Experience

Skills & Competencies

Key Success Metrics

As of the date of this posting, a good faith estimate of the current pay range is : $150,000 - $225,000. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical / dental / vision / pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.