Manager, Operations - Walmart Connect

Manager, Operations

Walmart Connect is key to Walmart's growth strategy. Walmart has built a ~$3 billion dollar closed-loop media business division of America's largest omnichannel retailer. It offers unparalleled opportunities for brands to reach their desired customers, no matter where, how and when they shop. Walmart Connect is dedicated to driving measurable outcomes for our suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using our full funnel ad solutions that leverage Walmart's in-store and online data.

We're seeking a highly organized, strategic, and collaborative Manager, Operations to join our Business Operations team. In this role, you'll be responsible for driving the day-to-day execution of the organization's rhythm of the business, internal communications, and refining processes that help Walmart Connect operate with clarity, consistency, and speed. You'll report into a Senior Manager of Business operations and partner closely with cross-functional teams across Corporate Communications, Finance, HR, and Operational Leads.

The Manager, Operations will use strong problem-solving skills to assist with the organization's daily operations and be extremely detail-oriented and efficient in PowerPoint to create dynamic and engaging presentations that effectively convey a message through storytelling (i.e., senior leadership meetings, leadership staff meetings, etc.) The individual in this position is comfortable operating in dual modes : presenting with clarity and confidence, and quietly driving the behind-the-scenes details that ensure quality and consistency. A highly organized operator with a natural ability to track details, maintain processes, and anticipate needs.

This is an ideal role for someone who thrives in structured ambiguity, enjoys connecting dots across teams, and is passionate about building systems that scale.

Key Duties and Responsibilities :

Drive Project Management Across Workstreams

Own day-to-day execution of operational initiatives, ensuring milestones and deliverables are met

Develop and manage project plans, timelines, and tracking systems for visibility and accountability

Proactively identify blockers and partner with stakeholders to resolve them

Execute Internal Communications

Draft and publish internal newsletters, leadership talking points, and associate-facing updates

Manage comms calendar and ensure consistency of messaging across the organization

Translate strategic direction into clear, digestible formats for broad consumption

Support Rhythm of the Business

Manage logistics, scheduling, and content readiness for recurring leadership forums (e.g., staff meetings, offsites, MBRs)

Track follow-ups and reinforce meeting discipline

Own Cross-Functional Coordination

Lead and facilitate working group meetings with XFN stakeholders

Send agendas, capture notes, and ensure follow-through on decisions and action items

Operational Stewardship

Own subscription tracking, renewals, and internal tooling documentation

Support location strategy through utilization reporting and office coordination

What You'll Bring

Experience in operations, program management, internal communications, or business strategy

Excellent project management and communication skills

Proven ability to manage multiple workstreams and timelines

Strong business judgment and ability to work independently with minimal oversight

Familiarity with retail media or large-scale enterprise operations a plus

You're a Great Fit If You

Bring structure to ambiguity

Thrive on making the behind-the-scenes run smoothly

Balance executional excellence with strategic thinking

Are a great writer, an organized operator, and a trusted team player

Have high EQ and enjoy working cross-functionally

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications : Bachelors degree in Business Administration, Engineering, Operations, or related field and 2 years experience in operations, project management, or related area OR 4 years experience in operations, project management, or related area.

Preferred Qualifications : Supervising Associates Masters : Economics Project Management - Project Management Professional - Certification

Primary Location : 221 River St, Hoboken, NJ 07030, United States of America