HR Assistant Benefits Specialist-RemoteRemote Jobs • Dallas, TX, US
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HR Assistant Benefits Specialist-Remote
Remote Jobs • Dallas, TX, US
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job_description.job_card.job_descriptionServe as the first point of contact for employee-related inquiries and provide holistic case management services Assist employees with financial, health, and internal reviews to ensure compliance with benefit plans Take ownership of employee contacts and resolve each case with high problem-solving and customer service standards Build customer trust through empathetic and personalized conversations, adjusting case management plans as needed Consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies Minimum of 2+ years of experience in Benefits or Human Resources, preferably in a contact center or shared service environment Excellent verbal and written communication skills Strong customer service focus with prioritization of quality and customer experience Understanding of benefit terms and programs Ability to work in a fast-paced environment, quickly pivoting through several communication forms Experience with rapid and complex changing work environments Technical aptitude and proficiency with Microsoft Office Suite or similar software Outstanding customer service and communication skills Ability to adapt to a flexible working environment
Employer Industry : Human Resources and Benefits Administration
Why consider this job opportunity
- Salary up to $21.00 / hr
- Comprehensive benefits package, including medical, dental, vision, and 401(k) options
- Fully remote position offering flexibility in your work environment
- Opportunity to make a significant impact in Benefits administration within a large corporate setting
- Supportive and collaborative team culture focused on employee trust and satisfaction
What to Expect (Job Responsibilities)
What is Required (Qualifications)
How to Stand Out (Preferred Qualifications)
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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