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Inside Sales Representative

Inside Sales Representative

Academy BusBaltimore, MD, US
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Inside Sales Representative

Academy Bus is seeking a highly motivated individual to support our charter bus sales team in our busy Baltimore / Washington market. As an Inside Sales Representative at Academy, you will have the opportunity to join the largest privately owned and operated transportation company in the U.S.

Shift : M-F, 9 : 00am-5 : 30pm

Inside Sales Representative Responsibilities :

  • Answer incoming calls and assist customers with their charter bus reservation
  • Provide information about our services and fleet
  • Process reservations accurately and efficiently
  • Handle cancellations and modifications to existing reservations
  • Maintain accurate records of reservations and customer information
  • Respond to customer inquiries in a timely and professional manner
  • Keep the lines of communication open between our sales managers and customers

Inside Sales Representative Desired Qualities and Skills :

  • Dependable self-starter that takes initiative and accountability
  • Solid customer service experience
  • Effective communicator, written and verbal, by phone and email
  • Uses active listening techniques, and clear speaking manner with customers
  • Establishes and maintains effective working relationships with leadership, colleagues and customers
  • Works well in a team oriented environment
  • Organized, detail oriented, planner, and multi-tasker
  • Superb time management skills
  • Inside Sales Representative Requirements :

  • 2 years of applicable experience in travel related reservations or customer service role
  • Experience working in Outlook, Word, Excel and Powerpoint
  • Health Insurance and Benefits Offered Include :

  • Medical, Dental, Vision, and Life insurance
  • Supplemental coverages
  • 401K plan
  • Paid time off
  • Paid holiday pay
  • Academy is Equal Opportunity Employer

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    Inside Sales Representative • Baltimore, MD, US

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