Inside Sales Representative
Academy Bus is seeking a highly motivated individual to support our charter bus sales team in our busy Baltimore / Washington market. As an Inside Sales Representative at Academy, you will have the opportunity to join the largest privately owned and operated transportation company in the U.S.
Shift : M-F, 9 : 00am-5 : 30pm
Inside Sales Representative Responsibilities :
- Answer incoming calls and assist customers with their charter bus reservation
- Provide information about our services and fleet
- Process reservations accurately and efficiently
- Handle cancellations and modifications to existing reservations
- Maintain accurate records of reservations and customer information
- Respond to customer inquiries in a timely and professional manner
- Keep the lines of communication open between our sales managers and customers
Inside Sales Representative Desired Qualities and Skills :
Dependable self-starter that takes initiative and accountabilitySolid customer service experienceEffective communicator, written and verbal, by phone and emailUses active listening techniques, and clear speaking manner with customersEstablishes and maintains effective working relationships with leadership, colleagues and customersWorks well in a team oriented environmentOrganized, detail oriented, planner, and multi-taskerSuperb time management skillsInside Sales Representative Requirements :
2 years of applicable experience in travel related reservations or customer service roleExperience working in Outlook, Word, Excel and PowerpointHealth Insurance and Benefits Offered Include :
Medical, Dental, Vision, and Life insuranceSupplemental coverages401K planPaid time offPaid holiday payAcademy is Equal Opportunity Employer