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Rental Coordinator

Rental Coordinator

KomatsuHatfield, PA, United States
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Job Description

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Rental Coordinator

Posting Start Date : 9 / 23 / 25

Job Location (Short) :

Hatfield, Pennsylvania, USA, 19440

Requisition ID : 34142

Onsite or Remote :

Join Komatsu and Be Part of Something Big

Company Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company Stores East operates eleven Company-Owned branch locations in the NJ, NY, PA, MD, and DE region. To learn more about Komatsu Company-Owned Dealers , visit our website! If you would like to hear what our employees think about working for Komatsu, watch our Employee Testimonials .

What Komatsu Offers

  • Industry competitive wages
  • Day 1 Medical, Dental, Vision, Life & Disability Benefits
  • Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
  • Employee recognition, career development opportunities, and excellent job security
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

We are seeking a highly organized and detail-oriented Rental Coordinator to oversee the end-to-end execution of equipment rental processes across multiple branch locations. This role is responsible for managing rental order generation, fulfillment, maintenance coordination, and return procedures to ensure operational efficiency and alignment with company objectives.

The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and the ability to collaborate effectively with internal departments and external customers. This position plays a critical role in maximizing equipment availability, maintaining accurate documentation, and supporting the achievement of organizational goals through timely and precise execution of rental operations.

Key Job Responsibilities

  • Accommodate phone and walk-in internal / external customers to generate rental orders in a cooperative, supportive and courteous manner displaying professionalism always.
  • Execution, revision, closing and invoicing rental contracts
  • Tracking inventory
  • Executing the equipment return process.
  • Schedule and coordinate equipment deliveries, pickups, and returns across multiple locations.
  • Manage the process associated with customer insurance documentation, credit approval, identification of Rental Maintenance, and the identification of Customer Damages to equipment.
  • Prepare rental agreements, purchase orders, and other related documentation
  • Collaborate with service teams to ensure equipment is properly maintained and ready for rental.
  • Act as the liaison between Sales and Product Support to ensure equipment is ready and delivered to customers timely.
  • Coordinating and closing rental opportunities through phone and "walk-in" opportunities
  • Support internal and external customers to generate and fulfill rental orders
  • Coordinate rental order fulfillment and return activities with Yard Coordinators and Transportation Services
  • Work with the fleet department to maintain targets related to equipment utilization, both time and financial, in addition to Return On Asset metrics.
  • Assist and participate in meetings elated to equipment and demand forecasting.
  • Qualifications / Requirements

  • High school diploma or general education degree (GED) required some college or technical training preferred
  • Demonstrated knowledge or hands-on experience in diagnosing, repairing, and maintaining heavy equipment (e.g., excavators, loaders, bulldozers, haul trucks), with a working knowledge of hydraulic, electrical, and mechanical systems.
  • Excellent communication, comprehension, and analytical abilities
  • Proven customer service skills with a proactive approach to problem-solving
  • Hiring Range

    At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000 - $65,000. The actual offer will consider a wide range of factors, including experience and location.

    Benefits :

    Comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses - including tuition. Komatsu benefits programs are subject to eligibility requirements.

    Diversity & Inclusion Commitment

    At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together. #LI-CB1

    If you want to learn more about Komatsu, please visit our website at https : / / www.komatsu.com /

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