Customer Support Specialist
VirtualVocationsEverett, Washington, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Specialist.
Key Responsibilities
Responding to client queries and providing first-level support for customers
Providing user training, ongoing support, and troubleshooting to ensure software functionality
Collaborating with product and technology teams to enhance client experience and service improvement
Required Qualifications
2+ years of experience in a B2B customer support / success role within a SaaS company
Experience with ERP or accounting systems is a plus
Prior experience in a fast-paced startup / scale-up environment
Strong collaboration skills and a proactive attitude
Ability to adapt and embrace growth in a dynamic work environment
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Customer Support Specialist • Everett, Washington, United States
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