TravelNurseSource is working with Cynet Health to find a qualified Long-Term Care RN in Albany, New York, 12237!
Pay Information
$2,280 per week
About The Position
Shift : 08 : 00am-05 : 00pm
Job Description :
Client seeks to fill one Registered Nurse as a Hospital Complaint Intake Reviewer to support the complaint intake and review activities for the Centralized Hospital Intake Program (CHIP).
General Duties :
This individual is primarily responsible for working in a centralized complaint intake unit processing hospital, ambulatory surgery center, End-Stage Renal Disease (ESRD) & other clinical setting complaints, under the direction of the client.
Responsibilities include but are not limited to answering telephone calls, responding to executive & / or written correspondence from patients, family representatives, advocates, & health care providers with complaints about care and services at these settings.
The nurse will ask questions sufficient to understand the nature of the complaint & its likely impact on patient care and services. Complaint information will be entered into the federal Aspen Complaint Tracking System (ACTS) for review during triage.
This individual will participate in Case Review, Triage, CHIP Bureau meetings and perform other activities as directed.
Minimum Qualifications :
Licensed as a Registered Professional Nurse in New York State.
Recent clinical experience in various provider settings.
Experience with computers, computer databases, Outlook / Microsoft Office Suite, including Microsoft Word
and Excel.
Ability to type at approximately sixty (60) words per minute or greater.
Preferred Qualifications :
Knowledge of state and federal regulatory requirements and experience handling sensitive confidential
information.
Strong interpersonal skills are desirable to facilitate positive customer satisfaction in situations that are
sensitive in nature.
Excellent telephone and written communication and assessment skills.
Ability to work independently with minimal supervision.
Ability to relate effectively to patients / families, providers, and administrative personnel.
28544202EXPPLAT
Job Requirements
Required for Onboarding
About Cynet Health
Your travel nursing adventure begins here. Matching talented nurses like you with high-paying travel jobs at the best facilities across all 50 states. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics.
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