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Customer Service Support Representative
Customer Service Support RepresentativeVirtualVocations • Newark, New Jersey, United States
Customer Service Support Representative

Customer Service Support Representative

VirtualVocations • Newark, New Jersey, United States
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A company is looking for a Client Customer Service Support Representative to join their team remotely.

Key Responsibilities

Manage inbound and outbound calls, averaging 50-60 calls per day

Follow standard operating procedures to resolve denied claims and provide necessary information

Document accounts accurately while ensuring compliance with guidelines and regulations

Required Qualifications

High School Diploma or equivalent required

Minimum one year work experience required

Previous call center and customer service experience strongly preferred

Previous medical experience strongly preferred

Ability to manage time and tasks independently while maintaining productivity

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Customer Support Representative • Newark, New Jersey, United States

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