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Application Support Engineer - Equity Trading Platform (Fidessa)

Application Support Engineer - Equity Trading Platform (Fidessa)

QUANTEAM - North America (RAINBOW PARTNERS Group)New York, NY, US
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Application Support Engineer – Equity Trading Platform (Fidessa)

Application Support Engineer – Equity Trading Platform (Fidessa)

QUANTEAM - North America (RAINBOW PARTNERS Group) provided pay range

This range is provided by QUANTEAM - North America (RAINBOW PARTNERS Group). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00 / yr - $150,000.00 / yr

Direct message the job poster from QUANTEAM - North America (RAINBOW PARTNERS Group)

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices : Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

Context

Join a dynamic global team supporting the Fidessa application, a key platform used by traders, sales, and middle office on the trading floor. This role offers exposure to both business and technology within equity derivatives and involves collaboration with cross-functional teams worldwide in a follow-the-sun support model.

Key Responsibilities

  • Manage software releases, configuration, monitoring, and support of all production components of the Fidessa system.
  • Develop and maintain system scripts and automation tools to optimize operations.
  • Ensure system availability, performance, and capacity through proactive incident and problem management.
  • Troubleshoot complex technical and functional issues in a high-pressure financial environment.
  • Collaborate with global development and support teams across multiple locations.
  • Work closely with traders, sales, developers, and quantitative analysts on the trading floor.
  • Stay up-to-date with DevOps trends to improve deployment and monitoring processes.
  • Mentor team members and contribute to organizational knowledge sharing.

Technical Environment

  • UNIX / Linux and Windows system administration and shell scripting.
  • Experience with monitoring tools (e.g., ITRS, Geneos, Prometheus, Grafana) is a plus.
  • Direct experience with Fidessa enterprise systems is highly desirable.
  • Qualifications

  • Bachelor's or Master's degree in Computer Science or related field.
  • Minimum 2 years' experience in financial services or related technology support.
  • Seniority level

    Seniority level

    Associate

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Consulting

    Industries

    IT Services and IT Consulting and Investment Banking

    Referrals increase your chances of interviewing at QUANTEAM - North America (RAINBOW PARTNERS Group) by 2x

    Inferred from the description for this job

    Medical insurance

    Vision insurance

    401(k)

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