Sales Manager - Cloud Solutions

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more atCome join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! About the Team & Department This team plays a critical role in driving customer retention and growth for our partners, with a strong emphasis on Microsoft, AWS, and Adobe cloud solutions. As a trusted advisor, we empower partners to maximize customer lifetime value by teaching them how to retain and expand their end-user relationships. Role Overview We're seeking a Sales Manager to lead a high-performing team of field-level associates—both local and remote—who are laser-focused on partner success and retention. This role is ideal for a strategic leader with a passion for coaching, accountability, and cross-functional collaboration. (10 people on team) Day-to-Day Responsibilities

• Lead and manage a geographically distributed team of Customer Success Associates
• Align team efforts with strategic business priorities and partner goals
• Review performance metrics, customer retention data, and individual objectives
• Travel with field associates (~25%) to support partner engagements and team development
• Foster a culture of accountability and continuous improvement
• Collaborate with other managers across business units to ensure alignment and consistency
• Provide coaching and development to help associates thrive in their roles Key Skills
• Strategic thinking with the ability to translate vision into actionable goals
• Exceptional communication and interpersonal skills
• Strong relationship management and stakeholder engagement
• Ability to lead through influence and drive performance Qualifications
• Proven experience in a sales-driven role with variable compensation
• Background in direct or indirect sales (B2B and / or B2C)
• Prior management experience is required
• Experience in field selling roles is highly preferred
• Familiarity with cloud software adoption and customer success strategies What Stands Out on a Resume
• Demonstrated success in customer success or cloud adoption roles
• Experience with Microsoft, AWS, Adobe, or similar cloud platforms
• Track record of driving retention and growth in a partner ecosystem
• Leadership in direct or indirect sales environments Certifications
• No specific certifications required, but cloud-related experience is a plus Education / Experience : Requires a four year college degree (or additional relevant experience in a related field). Minimum 5 years functional experience including a minimum of 4 years of position specific experience and 2 years of supervisory experience or 4 years of leadership experience. Compensation : 60 / 40 split Hybrid work structure : 3 days onsite / 2 remote Location : Buffalo, Irvine, Scottsdale, or Miami#LI-JH1The typical base pay range for this role across the U.S. is USD $67,300.00 - $114,400.00 per year.The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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