Overview
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
Configuration Management Lead – Change, Configuration and Infrastructure Management
- Assists customer in understanding product configuration; communicates and documents the change process and policies; conducts configuration planning; audits requirements and validates baselines
- Develops control processes and policies and ensures control measures are capable of supporting deployment activities to meet business needs
- Ensures version controls are in place for software integrity
- Interacts directly with all elements of the team to include management
- Tracks discrepancies and changes against baselines and manages the change control database
- Trains personnel on the proper methodology to maintain a proactive CM program
- Provides daily support and direction to staff as to change status requirements, deadlines and problems
Qualifications
MINIMUM REQUIREMENTS :
Bachelor's Degree or equivalent related experience7 - 12 years experience4 years' team lead or equivalent experience in IT Configuration Management, metrics and reporting, ITSM process management, or other relevant experience requiredExperience maintaining baseline and Configuration Management Database (CMDB) using platforms such as ServiceNow or Remedy requiredExperience on maintaining the baseline for efforts using Agile and DevOps methodologiesPREFERRED EDUCATION AND EXPERIENCE :
Experience maintaining the baseline for cloud-based systems preferredAWS Certifications preferredAdvanced experience using configuration management database (CMDB) to onboard new hardware / software technologies accurately and confirm that items are correctly documented5+ years of IT requirements management, configuration management, change management or Systems Engineering experienceMid-level experience in configuration and change management principlesWorking knowledge of Jenkins, CMDB, code packaging, Jira, Salesforce, ELK, Git Hub, AWS and basic Unix commandsPHYSICAL REQUIREMENTS
This position requires the ability to perform the below essential functions :
Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 40 poundsTravel by land or air transportation up to 25%About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
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