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Lead Customer Service Associate

Lead Customer Service Associate

Rebel Convenience StoresFort Myers, Florida, United States, 33912
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Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Lead Customer Service Associates to join our team!

If you thrive in a customer-focused role and want to be part of a fun, supportive, and growing team — we want to meet you!

As part of our team, you'll enjoy a $500 sign-on bonus

  • (paid after 6 months of employment) and a $500 retention bonus
  • (paid after 1 year). RESTRICTIONS APPLY (Ask your recruiter for more information)

What You'll Do :

As a Lead CSA, you're the face of the store. You'll provide fast, friendly service while keeping our store clean, stocked, and running smoothly. Every day is different — and we'll give you the tools to succeed!

  • Greet customers warmly and provide exceptional service
  • Ring up sales using our modern POS system , including lottery, fuel, and prepaid cards
  • Upsell promotions and help customers find what they need
  • Maintain a clean and organized store environment (inside and out)
  • Operate and maintain food and beverage machines (coffee, fountain drinks, hot food)
  • Restock and rotate merchandise using FIFO method
  • Follow safety and loss prevention procedures
  • Help customers with pump, car wash, or air hose as needed
  • Accurately handle cash , credit cards, and safe deposits
  • Follow all age-restricted sale laws (alcohol, tobacco, lottery)
  • Complete all required training and shift duties

    • What You Bring :

  • Must be 18 years or older
  • High School diploma or GED (preferred)
  • Excellent communication and customer service skills
  • Ability to work alone or with minimal supervision
  • Reliable and punctual with a strong work ethic
  • Comfortable standing for up to 8 hours
  • Able to occasionally lift up to 30 lbs and climb ladders
  • Willing to work weekends, holidays, and overnight shifts
  • Basic math and computer skills
  • Authorized to work in the U.S.

    • Perks of Working at Rebel :

  • Flexible schedules to fit your lifestyle
  • Paid on-the-job training
  • Career growth opportunities — we promote from within
  • A team-oriented and positive workplace culture
  • Competitive pay and eligibility for benefits ( Full-Time Employees Only )

    • Join the Rebel Team!

    Whether you're looking to build a long-term career or earn extra income, you'll love being part of the Rebel family. Apply today to become a Lead Customer Service Associate at our store and help us deliver the best convenience experience in the neighborhood!

    PIbdeeb76253af-30511-38703894

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    Lead Customer Service • Fort Myers, Florida, United States, 33912

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