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Gaming License Required Associate

Gaming License Required Associate

VirtualVocationsSpringfield, Massachusetts, United States
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A company is looking for a Strategic Customer Initiatives Senior Associate.

Key Responsibilities

Configure and monitor alerts, Slack routing, and reporting for customer signals

Validate, clean, and categorize incoming feedback to ensure data accuracy

Build and maintain technical workflows to standardize insights delivery

Required Qualifications

Bachelor's degree in a related field, preferred

Familiarity with customer feedback, ticketing, or analytics platforms

Experience translating technical workflows into clear documentation

Ability to work independently while knowing when to seek guidance

Bonus : Experience with feedback platforms like Medallia or unitQ

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License Required • Springfield, Massachusetts, United States

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