General Merchandise Team Leader - Greenville, NC

General Merchandise Team Leader

The pay range per hour is $20.00 - $34.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, merchandised and available, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, and promotional signing processes for all General Merchandise (GM) areas of the store. This team also leads inventory accuracy, merchandise set-up and pricing processes for all areas of the store. This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery of merchandise to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of :

• Guest service fundamentals and experience building a guest first culture on your team
• Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Leading a team by planning department(s) daily / weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.
• Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader.

As a General Merchandise Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities :

Be an expert of operations, accuracy, process and efficiency. With your direct leader's guidance, assist with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas. With your direct leader's guidance, assist and lead with the processes in inventory accuracy, merchandise set-up and maintenance, and pricing for all areas of the store. Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader. With your direct leaders guidance, help establish clear goals and expectations and hold team members accountable to expectations. With your direct leaders guidance, help with efficient delivery to our guests by leading pick, pack and ship fulfillment work accurately (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan. Responsible for collaborating with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready in alignment with your leaders direction. Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments. Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader. Model a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions. Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends). Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws. Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way. Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting / investigating injuries timely and accurately. Model the execution of physical security processes in order to enhance the instore security culture. Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices. Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks. Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs. Lead by thanking guests and let them know we're happy they chose to shop at Target. If applicable, as a key carrier, follow all safe and secure training and processes. Address all store emergency and compliance needs. All other duties based on business needs.

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Team Leader. But, there are a few things you need from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :