Customer Insights Analyst

Job Title :

Research and Reporting Analyst.

About the Role :

This is a contract role where you will support the Institutional Research department, leveraging your expertise in data analysis and visualization to drive informed decision-making across the campus.

• Extract, analyze, and interpret data to create reports, queries, and dashboards that support institutional objectives.
• Conduct detailed analyses on assigned projects and programs, ensuring accuracy and relevance in findings.
• Design, validate, and maintain Tableau dashboards and visualizations for use by campus stakeholders.
• Collaborate on the development and implementation of data management and quality control procedures to ensure consistency and reliability.
• Prepare responses to external surveys and data requests from organizations such as U.S. News & World Report and The College Board.
• Maintain organized documentation of data sources, methodologies, and tracking systems for research requests.
• Update and publish annual summary reports on key metrics such as admissions, enrollment, retention, graduation, and degrees awarded.
• Partner with the web office to ensure reports and documents are accurately published online.
• Identify and resolve data discrepancies while contributing to the maintenance of secure and confidential data systems.

Requirements :

What We Offer :

Benefits :

Equal Opportunity Employer :

Robert Half is an equal opportunity employer. We welcome applications from qualified candidates regardless of gender, race, disability or veteran status.