Front Office Representative

Job Description

Job Description

Naples Location. Schedule Monday to Friday, 7 : 45am to 4 : 45pm.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO :

• Greet visitors and patients upon their arrival
• Check patients in / out
• Establish and maintain demographics and insurance information
• Verify insurance eligibility
• Verify receipt of primary care physician referral for HMO plans
• Complete system documentation as it pertains to meaningful use
• Collect payments and co-payments for all services
• Follow end of day deposit processes
• Schedule mutually acceptable appointment times for patients and physicians
• Schedule ancillary testing appointments, both internal and external
• Notify appropriate department of ancillary testing in order for them to obtain necessary authorizations
• Check upcoming schedules to insure that all appointments have authorizations, referrals and outstanding payment amounts
• Complete all “tasks” and orders in a timely manner
• Scan internal documents accurately into patient’s medical record
• Track supplies, including business cards and forms; inform administration when orders need to be placed
• Sign for and disburse incoming imaging, equipment and supplies
• Demonstrate courteous and helpfulness toward patients and their families
• Display flexibility in work schedule dependent on clinic needs
• Other duties as assigned
• Maintains strictest confidentiality in accordance with HIPAA compliance
• Travel between Naples and Estero required

QUALIFICATIONS

Education : High school diploma or equivalent

Certification / Licensure : Not required

Skills :

Physical Requirements :