serp_jobs.error_messages.no_longer_accepting
Student Accounts Manager
George Mason UniversityFairfax, Virginia, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAccurately, courteously and professionally answers telephones, walk-in and mail inquiries regarding student accounts. Escalated Salesforce cases are replied to within one business day; and Makes complete and timely comments on each account receiving special handling. Follows up on unresolved issues with students until finalized. Updates and maintains exemption contracts, verifies eligibility requirements, trains staff on application of exemption contracts, audits contracts to ensure accuracy, and notifies students regarding changes to eligibility status; As needed, accurately adjusts accounts, including but not limited to administrative exemptions, Cashier's Office and other applicable fees, and notifies students promptly of any changes to their account balance; and As needed, provides analysis for reporting purposes. Updates virtual / in-person orientation materials such as presentations and videos annually and presents on behalf of Student Accounts at the new and transfer student orientation sessions; and Coordinates special projects that arise periodically throughout the academic year such as unclaimed property, credit balance projects, Title IV refunding compliance, updating PDF tutorial guides, and other related ad hoc tasks. Demonstrated experience providing outstanding customer service to internal and external customers from all backgrounds and responding with appropriate urgency, flexibility, courtesy, and sound judgment to meet needs; Demonstrated experience safeguarding sensitive and confidential data both in electronic and physical forms; Demonstrated responsible and honest behavior in all roles, tasks, and responsibilities; Knowledge of general polices and procedures related to data stewardship and information technology security; Ability to create and maintain positive working and interpersonal relationships; and Ability to create and maintain open communication channels, express ideas clearly and concisely, in a timely manner, and listen carefully to input and feedback. Associate's degree in related field; Knowledge of university policies and procedures related to data stewardship and information technology security; and Knowledge of FERPA and other privacy protection laws related to higher education institutions and their students.
Student Accounts Manager
10003062
Fairfax, VA
Classified Staff
Opening on : Sep 2 2025
Add to favorites
Favorited
View favorites
Department : Fiscal Services
Classification : Admin Office Specialist 3
Job Category : Classified Staff
Job Type : Full-Time
Work Schedule : Full-time (1.0 FTE, 40 hrs / wk)
Location : Fairfax, VA
Workplace Type : On Site Required
Sponsorship Eligibility : Not eligible for visa sponsorship
Pay Band : 03
Salary : Starting at $60k, commensurate with education and experience
Criminal Background Check : Yes
Financial Background Check : Yes
About the Department :
The Student Accounts Office provides professional, efficient, and effective payment, deposit, and receivable collection services to students, parents, faculty, and staff; and maintains internal controls to ensure associated financial transactions are accurately processed and proper records are maintained.
About the Position :
The Student Accounts Manager responds courteously, quickly and accurately to clients' inquiries and requests for information, adjustments, waivers, refunds and financial aid disbursements. As manager, this position assists account specialists with answering phones, waits on walk-in clients, checks voicemail messages and returns calls, and responds to Salesforce cases.
Responsibilities : Leadership
- Responsible for the supervision of the Student Accounts team to deliver exemplary service to students, as well as internal and external customers;
- Organizes workflow and ensures staff is knowledgeable with office policies and procedures and committed to the highest level of customer service;
- Responsible for all aspects of performance management including training, goal setting, monitoring and delivery of work efforts, and providing feedback through verbal updates and written performance reviews to the teams; and
- Adheres to legal and university policies and procedures and undertakes disciplinary actions as needed.
Customer Service
Manages exemption contracts and adjustments
Coordinates the orientation cycle, special projects, and other tasks as assigned
Required Qualifications :
Preferred Qualifications :
Instructions to Applicants :
For full consideration, applicants must apply for Student Accounts Manager at . Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter / Letter of Intent with Resume for review.
Posting Open Date : September 2, 2025
For Full Consideration, Apply by : September 15, 2025
Open Until Filled : Yes
serp_jobs.job_alerts.create_a_job
Account Manager • Fairfax, Virginia, United States
Job_description.internal_linking.related_jobs
Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing.
In the US, we are leaders focused on re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Collections Manager directs departmental activities in a manner that applies policies fairly, maximizes service, and ensures procedures support fiscal responsibility and accountability.Supervis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This position is eligible for a $500 bonus after the ninety (90) day introductory period •.Join Our Mission to Change Lives : Become a Teen Support Specialist (Community Coordinator) at Mission Prep ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Salary range : $100k to $105k (Salary ranges and salary determination is based on experience & qualifications).Your application will only be considered if you upload.
A Cover Letter “Describing how y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Free Continuing Education Units.Benefits may vary by location : .Hours : Monday through Friday : 6 : 30 am to 3 : 00 pm or 10 : 00 am to 6 : 30 pm (Alternating shifts).
As a Celebree School Director, you'll be ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 The Student Accounts Office provides professional, efficient, and effective payment, deposit, and receivable collection services to students, parents, faculty, and staff.
and maintains internal con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Accounts Payable Administrator.Muller is a full-service Site Development Contractor based in Northern Virginia.Our unique technology and systems-driven approach has led us to become a leading provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
University, Financial Services Intern.Key Role : Work as a member of Booz Allen's treasury team within the corporate financial services organization.
Ensure that all treasury services are delivered w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This position is a dual post linked with Job ID 54895 Physician Assistant - Student Health Center - Student Affairs, and the department will be hiring one candidate.
Final or offered title will be d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Implementation Manager - Strategic Accounts.We're looking for an Implementation Manager - Strategic Accounts to lead complex, high-impact onboardings for our most important customers.You'll own the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : .
Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Career Advancement Opportunities.We are seeking an enthusiastic and dynamic Instructor to join the team at Stemtree of Columbia!.
In this role, youll lead hands-on STEM and art activities that spark...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Student Marketeer - George Mason University.As a Red Bull Student Marketeer, you are part of the most dynamic and empowered brand and product ambassador program in the world.Reporting to the local ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days University - Accounting Intern.The Corporate Controller team plays a critical role in accounting and financial reporting.
We assess Booz Allen Hamilton's complex and technical accounting questions a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Assistant Director, Student Accounts.Brandeis University is delighted to announce a career opportunity for an Assistant Director, Student Accounts in our Student Financial Services Department.If yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Staff Accountant - Columbia, MD.About the Company and Overview of the Staff Accountant Role : .CFS is partnering with a new client, an engineering firm.
Due to growth, they are seeking an experienced ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Investment Operations person has responsibility for the efficient and effective operations.This includes the managing of client relations, investment operations and general office responsibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
When you join Sallie Mae, you become a champion for all students.We're on a mission to power confidence as students begin their unique journey.
To help them plan their higher education, successfully...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Schedule : Monday Friday, 8 : 00 AM 5 : 00 PM.Advance your career with Apex Atlantic South - With over 40 years of excellence in residential home services, Apex Atlantic South (encompassing brands lik...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Graduate Student Office Operations Support.The UVA Northern Virginia team is seeking a currently enrolled graduate student to support office operations at our new co-learning space in Fairfax, Virg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
National Accounts Manager
TradebeWashington, DC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Collections Manager
Virginia Department of Human Resource ManagementFairfax, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Teen Support Specialist - Join Our Team! •BONUS •
AMFM HealthcareWaterford, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Enterprise Applications Manager
InsideHigherEdWashington D.C., United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
School Director
Celebree SchoolWoodbridge, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Student Accounts Manager
Virginia Department of Human Resource ManagementFairfax, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Accounts Payable ManagerReston, Virginia, United States
Muller, Inc.Reston, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
University, Financial Services Intern
Booz Allen HamiltonFalls Church, VA, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Nurse Practitioner-Student Health Center-Student Affairs (Dual post linked to Job ID 54895 Physician Assistant - Student Health Center - Student Affairs)
University of MissouriColumbia, MD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Implementation Manager - Strategic AccountsNewUnited States (Remote)
AlvysWashington, DC, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Online Jobs - Earn Up to $1,500 a Month
Free Cash by AlmediaUrbana, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
School age instructor
Subtle Surprise Venture INC dba Stemtree of ColumbiaColumbia, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Student Marketeer - George Mason University
Red BullFairfax, VA, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
University - Accounting Intern
Booz Allen HamiltonFalls Church, VA, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Assistant Director, Student Accounts
Brandeis UniversityWashington, DC, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Staff Accountant
Creative Financial StaffingColumbia, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Investment Operations
Kestra Financial Independent AdvisorColumbia, MD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Senior Manager, Accounts Payable
SLMSterling, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Accounts Receivable Manager
F.H. FurrManassas, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Graduate Office Assistant (Student Wage)
University of VirginiaFairfax, VA, USserp_jobs.job_card.part_time