We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout : SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people.
Our Mission : To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
Job Description : Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.
Roles And Responsibilities :
- Provide high level customer service and hospitality to clients
- Assist the Studio Management in daily studio tasks and projects
- Maintain a positive attitude and take initiative
- Provide support to the SoulCycle instructors to ensure a successful class check-in process
- Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
- Assist with the training and coaching of new hires for the front desk staff team
- Maintain product knowledge for all studio retail operations
- Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
- Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
- Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
- Bathroom and changing room cleaning
PAY TRANSPARENCY : $17.95 / hr
Qualifications :
Must have customer service experienceMust have the ability to prioritize and multi-task within a fast-paced environmentMust be willing to initiate tasks and perform duties without directionMust have excellent communication skills and be able to work with a wide range of personalitiesMust have outstanding customer service and problem solving skillsMust have a positive, can-do attitudeMust have friendly and professional phone and email etiquetteMust have superior organizational skillsWe are an equal opportunities employer and welcome applications from all qualified candidates.
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