Warehouse Fulfillment Supervisor

Warehouse Fulfillment Supervisor

We are seeking a dynamic leader for the role of Fulfillment Operations Supervisor. Oversee WSI employee schedules, personnel policies, and performance management. Address customer issues, assist in recruiting, and ensure effective team planning. Proctor meetings, oversee inventory processes, and maintain safety as the number one priority. This salary position will report to the Operations Manager. Join our team for a positive impact and energetic leadership!

DUTIES AND ACCOUNTABILITIES :

• Manage schedules, including break times, timecards, PTO and time in the Customer Portal.
• Oversee and assist in WSI Ops & personnel policies.
• Manage performance and ensure dock meetings occur.
• Handle customer-facing direct issue resolution.
• Assist in recruiting.
• Ensure effective process, team planning, and sharing of days using CCT.
• Review weekly financial questions and document issues.
• Conduct monthly BPM meetings with other WSI Employees.
• Proctor and take notes for the weekly lead meeting.
• Oversee Inventory Cycle Counts and Physical Inventories.
• Ensure completion of all customer KPIs.
• Cross-train to cover direct supervision for other WSI areas as needed.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

PREFERRED EDUCATION AND EXPERIENCE :

PHYSICAL CAPABILITIES AND REQUIREMENTS :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.