3D Field Service Engineer
Insight GlobalAlpharetta, GA, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor’s degree in mechanical or electrical engineering (or equivalent technical education) Experience writing technical reports Customer-facing technical support experience Hands-on experience with 3D printing equipment and software Familiarity with capital equipment in manufacturing environments Valid driver’s license and reliable transportation Certifications in Indigo, LFP, or Heidelberg systems Passion for 3D printing technology Experience working with : S100 Printers Plastic MJF Machines Metal MJF Machines
Job Description
Job Description
3D Print Customer Engineer
Hourly Rate : $30–$40 / hr (based on experience)
Location : Onsite with travel to customer sites
Industry : Additive Manufacturing / 3D Printing
About the Role
We’re looking for a hands-on, tech-savvy 3D Print Customer Engineer to support cutting-edge 3D printing systems at customer sites. You’ll troubleshoot hardware / software issues, maintain service reports, and ensure customer satisfaction through timely and professional support. This role involves working with S100 printers and Multi Jet Fusion (MJF) machines —both plastic and metal.
Perfect for a recent Mechanical Engineering graduate , a junior Field Service Engineer , or a software enthusiast who loves tinkering with hardware .
Responsibilities
- Provide onsite technical support for 3D printing systems
- Troubleshoot and resolve escalated technical issues
- Maintain detailed service activity reports and documentation
- Participate in technical meetings and propose solutions
- Respond to customer issues in line with SLA agreements
- Share Voice of Customer (VOC) feedback with Product Managers
- Attend training on new products and upgrades
Required Skills & Experience
Preferred Qualifications
Apply Today
If you’re excited about 3D printing and love solving technical challenges, we’d love to hear from you!
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Field Service Engineer • Alpharetta, GA, US
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