Overview
Arlo Grey - Restaurant Manager at The LINE Hotel Group is a leadership role within a hospitality-focused organization.
We are seeking a dynamic Restaurant Floor Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
- Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
- Maintain "open door" communication with employees
- Uphold the highest standards of hospitality and service, constantly monitoring guest experience
- Create and develop training programs with the goal of constant improvement, both at the individual and group level
- Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service
- Develop new and analyze existing procedures that will improve guest patronage under the guidelines of Company's policies
- Handles all guest complaints in the restaurant area
- Inspect and taste prepared foods to maintain quality standards and sanitation regulations
- Participate in decision making and financial responsibility of Food & Beverage Program
- Participate in weekly departmental meetings
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- Assist GM in interviewing, selecting, training, guiding, managing and scheduling personnel
- Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
- Ensure staff understands their job expectations before holding them accountable
- Attend relevant meetings
Core Competencies
High School diploma or general education degree (GED)Three (3) years related experience in hospitality or service industry preferredStrong communication skillsCollaborative spiritEthical ConductComputer Proficiency : Microsoft Office, Opera PMS, POSPositive AttitudeEye for DetailProblem solving abilitiesCompensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Management and ManufacturingIndustries : HospitalityJ-18808-Ljbffr