Program Director, Albany Discovery
EMERGENCEAlbany, OR, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionSupervise frontline staff who deliver client services Ensure staff enter their time appropriately and in a timely manner into the payroll system Ensure timecards are complete and accurate at the end of the payroll period Work closely with the Human Resources Director to recruit, hire and administer discipline Evaluate Performance Set performance metrics and regularly assess team progress. Use data and feedback to make informed decisions and adjustments to improve program outcomes. Monitor individual performance, provide feedback, ensure expectations are met Document individual and group supervision, ensuring timely delivery to Human Resources Ensure workload is appropriate Manage award and incentives program Understand and encourage personal development of employees by providing access and resources within scope to enhance knowledge, skills, and abilities Monitor scheduling of assessments and groups Track data associated with group numbers and efficacy Make decisions related to group structure and curriculum Work closely with the Clinical Director and Clinical Services Manager to ensure quality of services Work collaboratively with QA to maintain the staff’s professional, timely, and quality clinical documentation, which may include reviewing individual assessments, treatment plans, and annual updates Ensure coverage of groups due to absence Work with other Emergence programs to provide integrated care Adhere to all applicable rules associated with confidentiality, privacy, and ethics Communicate program activities, successes, and challenges to the leadership team Ensure compliance with relevant laws, regulations and standards Maintain accurate records and prepare necessary documents for periodic audits and site reviews Review budget Approve program purchases Manage communication regarding physical office site maintenance Collaborate with administration regarding processes and procedures Draft procedures and policies related to specific office functions Facilitate meetings Address elevated concerns (client and interoffice) Build, maintain, and develop relationships with local community partners, government agencies, courts, and other organizations Promote Emergence’s mission through outreach and advocacy Monitor contracts, referral processes Increase staff awareness regarding community relations, processes, procedures Interpersonal Relations : Build effective relations through empathy, positivity, consistency, and follow through. Leadership : Build and promote trust, commitment, credibility and morale. Customer Service : Provide effective customer service through listening, observing, and analysis. Decision Making : ability to determine, justify, and make decisions in a timely manner. Inclusion Awareness : Recognize and practice culturally sensitive differences and provide opportunities for inclusion. Adaptability : Shows grace and tact when adjusting to new situations. Respectful Workplace : Consistently demonstrates professional communication, discretion, and poise in the workplace. Conflict Resolution : Practices objectivity and integrity in handling disputes, disagreements and grievances. Ethics : Display, encourage, and uphold high ethical standards. Most work is performed in a professional office environment Weekend and evening hours may be required Participants demonstrate varying levels of recovery and symptoms Prolonged periods sitting at a desk using a computer, and periods of standing and walkingMust be able to lift up to 15 pounds at times, with or without reasonable accommodation Occasional traveling between agency locations in Oregon. Occasional driving to meetings with community partners such as courts and Parole and Probation May be required to travel for training purposes High school diploma or equivalent CADC-I and ability to obtain CADC-II certification within the State of Oregon or the national equivalent. Four years of experience in social services of which at least two years in treatment for substance use disorder Knowledge of treatment methods and evidence-based practices for addiction treatment and trauma informed care Team focused attitude, initiative and demonstrated leadership skils Master’s degree in Substance Use Disorders / Addiction, Psychology, Social Work, or related field Experience in a people management role CADC-II or CADC-III QMHA QMHP
Job Description
Job Description
Description :
The Program Director is responsible for researching, planning, developing, and implementing the operational management of an Emergence field office while supervising staff, overseeing treatment coordination, and building effective community relationships.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Ethical Standards
- Adhere to MHACBO Behavioral Health Code of Conduct at all times
- Mandatory Reporting : Proper and immediate reporting of any suspected abuse or neglect of any vulnerable population such as children, the elderly, or physically or developmentally disabled persons
- Deliver all services in a culturally responsive, trauma-informed manner
- Address antisocial thinking and tactics to avoid accountability when appropriate
- Maintain high fidelity of all evidence-based curriculums and interventions
- Program Development
- Design and plan programs that align with Emergence missions and goals
- Identify needs, set objectives, create detailed plans
- Implementation
- Oversee the execution of programs, ensuring efficacy and efficiency
- Effectively manage resources, timelines and ensure activities meet planned objectives
- Strategic planning
- Participate in long-term strategic planning for Emergence
- Contribute to setting the overall direction and priorities to ensure Emergence continued growth and impact
- Crisis Management
- Address any issues or emergencies that arise within programs
- Develop contingency plans and respond effectively to ensure program stability and continuity
- Collaboration
- Work closely with other departments within Emergence and community partners to ensure a cohesive approach to achieving agency goals
- Coordinate efforts and share resources to maximize impact
Staff Supervision
Treatment Coordination
General and Fiscal Operations
Community Relationships
Competencies
Supervisory responsibilities
May supervise a Site Supervisor and will oversee the daily work of counselors
Work environment
Physical demands
Travel required
Requirements :
Required education and experience
Preferred education and experience
Additional eligibility requirements
Must be available and willing to work occasional evenings or weekends, and to fill in when staffing shortages occur
Work authorization / security clearance requirements
Must be eligible to legally work in the United States
Emergence is committed to fostering, cultivating and preserving a culture of diversity, inclusion and belonging.
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Program Director • Albany, OR, US
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