Client Success LeadVirtualVocations • Lowell, Massachusetts, United States
Client Success Lead
VirtualVocations • Lowell, Massachusetts, United States
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A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.
Key Responsibilities
Develop and maintain strong client relationships to support revenue growth and retention
Act as a client advocate, ensuring quality service delivery and identifying expansion opportunities
Guide and support a team of account managers in client retention and project oversight
Required Qualifications
Experience in client services roles with success in managing business relationships
Background in team leadership or mentoring
Experience in the IT or technology services industry
Client services background with a consultative approach and business development skills
Good level of English
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Client Lead • Lowell, Massachusetts, United States
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