Organizational Learning and Development Manager

Job Description

Job Description

Are you passionate about creating opportunities for people to thrive?

Catholic Charities is the place for you!

Organizational Learning & Development Manager

Elliot Park

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

WHY YOU'LL LOVE WORKING HERE :

Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.

SALARY : $75,000 - $82,000 / annually

JOB SUMMARY : Catholic Charities is seeking a trauma-informed, compassionate educator and lifelong learner to serve as its next Organizational Learning & Development Manager.

The Organizational Learning and Development Manager leads the design, development, and implementation of learning initiatives that strengthen staff capacity to serve vulnerable populations with compassion and excellence. This role advances Catholic Charities’ commitment to trauma-informed, equitable, and mission-driven practice by creating accessible, engaging training for employees across all levels of the organization.

Reporting to the Director of Culture and Belonging and working collaboratively with the Director of Human Resources Operations and the Chief Legal Officer / Compliance Officer, the Manager oversees agency learning programs including onboarding, compliance training, supervisory development, and leadership pathways. The ideal candidate will bring expertise in adult learning, organizational development, and inclusive training strategies that foster growth, engagement, and professional readiness across the agency.

ESSENTIAL FUNCTIONS :

Training Program Management

• Lead the assessment, development, coordination, and tracking of training for all employees.
• Manage and enhance the Learning Management System (LMS), ensuring accessible, relevant, and up-to-date content for diverse learners.
• Partner with leaders to design and deliver training specific to frontline and supervisory roles, covering topics such as de-escalation, trauma-informed care, ethical service delivery, and supervisory effectiveness.
• Coordinate external training partners and resources to complement internal expertise.
• Ensure training is available in multiple, accessible formats for employees across shifts and locations.

Employee Development & Mission-Focused Learning

Continuous Improvement & Evaluation

Other duties as assigned.

MINIMUM QUALIFICATIONS :

PREFERRED :

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS :

JOB CLASSIFICATION : Salaried; Regular; Full-Time; Exempt

Catholic Charities is an equal opportunity employer.

Job Description Updated : 10 / 26 / 2025

Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.