ERP Specialist
At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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JOB DESCRIPTION : The ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.
Job Responsibilities :
- Perform user setup including system access maintenance and any admin function
- Facilitate, support and deliver training, including but not limited to SRO's, CO's, PO's, TO's, JO's, Contracts, AR / AP
- Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)
- Develop and implement Integration & training of future acquisitions
- Serve as subject matter expert on ERP systems and processes
- Identify process improvements and system enhancement to support business needs
- Managing monthly uplift testing
- Continual User Development
- Provide support for any system compliance request such as SOX Compliance
- Auditing of transactions in the system to ensure accurately of data and reporting
- Build strong business relationships that foster a collaborative and trusting approach and partnership
- Other duties, as assigned
Job Requirements :
High school diploma or work equivalent; BS / BA degree in Business Management, Computer Science (or related field) preferred.5+ years Infor Cloud Suite Industrial (i.e., Syteline) end-user experienceExperience with Syteline Version 8 or higherKnowledge of Factory Track, Birst, IDM, Field Service Plus, Syteline CRM, Syteline Service App, Homepages, but not limited to as we improve processes and gain system knowledgeImplementation / Integration experience, in Infor / Syteline or similar ERP SystemsRequired to work both with a team and independentlySaaS / Cloud technical experience is not necessary but a plusMulti-site / Multi-Warehouse experience a mustA strong understanding of inventory processesWorking knowledge of Monthly Uplifts in a SaaS environmentCreation and updating Process & Training Documents for our organizationMaintaining / understanding of SOX compliance & reportingProviding support to internal and external auditors
Running adhoc reports for clients and auditorsMonitoring deliverables & ensuring timely completion of projectsProject management experience preferredProficient Microsoft Office (Word, Excel, and PowerPoint) skillsExcellent communication skills (verbal and written)Strong attention to detail, accurate, and well organizedCooperative and willing to assist others and work in a team environmentWilling to travel up to 50% including TX, WY, CO, UT, ND, MT, NM, but not limited to these statesWhen not traveling, minimum of 50% of time will be in an office settingMust have current, valid driver's license and acceptable record at all timesBenefits :
Competitive Salary + bonus401(k) / Retirement savingsComprehensive Benefits (medical, dental, vision, life and disability coverage)Career growthFriendly work environmentPaid vacation / holidays