Veterinary Assistant / Customer Service Representative at Gerber Small Animal Hospital

Job Description

Job Description

Got the right combination of passion and professionalism to assist our veterinarians in the exam room and deliver exceptional service to our patients and their people? If you have an affinity for pet health, great attention to detail, awesome communication and listening skills, speedy keyboarding proficiency, and a love of all animals, you may have a place at our busy hospital.

Gerber Small Animal Hospital now has an opening for a full or part-time veterinary assistant / customer service representative. Duties include patient care, hospital cleaning and client communication. Veterinary Assistants will assist technicians and doctors with appointments, surgery, lab procedures, dentistry, note taking and animal care. Candidate will also receive training as Client Service Representative / Receptionist and will spend time in both job functions.

Ideal candidates would be positive, self-motivated, able to thrive in a busy environment, and also be a team player who puts patient and client care first. Excellent customer service is important.Although previous experience will be considered first, we are willing to train the right candidate. Generous benefits package includes medical, PTO, holiday, sick, SIMPLE IRA with matching, and a pet discount.

Job Type : Full-time or Part-time

Wage : From $12.50 / hour based on experience

Full-Time Benefits :

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Part-Time Benefits :

Employee discount

Retirement plan

Benefit Conditions :

Waiting period may apply

Only full-time employees eligible for certain benefits

Schedule :

8-10 hour shift

Monday to Friday

Days, 1 to 2 evenings a week

Experience :

Veterinary Assistant : 1 year (Preferred)

Animal Care : 1 year (Preferred)

Customer Service Representative : 1 year (Preferred)

Work Location :

One location

Work Remotely :

No

Qualifications :

Education equivalent to the completion of the 12th grade.

Demonstrated ability to accurately manage and record detailed information in medical records and other data-management systems.

Ability to properly restrain patients.

Ability to complete assigned tasks in the time allotted without direct supervision.

Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.

Excellent interpersonal communication skills.

Ability to multitask

A commitment to outstanding client service.

Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.

Ability to stay on task and work energetically for entire shift, sometimes exceeding 10 hours per day.

Proficient at Basic to Intermediate computing skills, basic proficiency using programs such as Microsoft Excel, Microsoft Work, or equivalent.