Talent.com
Senior Specialist, Customer Solutions

Senior Specialist, Customer Solutions

XPONorth Richland Hills, TX, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

What you’ll need to succeed as a Senior Specialist, Customer Solutions at XPO Minimum qualifications : 2 years related experience or equivalent combination of education and experience Preferred qualifications : 2-4 years of logistics or transportation experience About the Senior Specialist, Customer Solutions job Pay, benefits and more : Competitive compensation package Full health insurance benefits are available on day one Life and disability insurance Earn up to 13 days of PTO over your first year 9 paid company holidays 401(k) option with company match Education assistance What you’ll do on a typical day : Influence cross-functional teams to provide delivery on the expected schedule and take ownership of each potential failure, often asking for prioritization of a particular shipment or preparing another team to perform above standard services Understand your customers’ requirements and commit yourself to the oversight necessary to ensure success Produce daily reports and other customer communications.Build trust with your customers by providing insights and value to the XPO shipping experience Keep all systems up to date so accurate reporting is available and accurately identify any failures and record the root cause of the failure and the party responsible Provide feedback and ideas for process improvements About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here .

serp_jobs.job_alerts.create_a_job

Customer Solution Specialist • North Richland Hills, TX, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Resolution Specialist

Resolution Specialist

VirtualVocationsCarrollton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Resolution Specialist who will manage borrower complaints and provide support for complaint resolution. Key Responsibilities Monitor and track borrower complaints across...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Acumatica Consultant

Senior Acumatica Consultant

VirtualVocationsCarrollton, Texas, United States
serp_jobs.job_card.full_time
Acumatica Implementation Consultant.Key Responsibilities Lead end-to-end Acumatica ERP implementations, including discovery, requirements gathering, system configuration, testing, and go-live sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Client Manager

Senior Client Manager

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Manager to support their North American team in delivering sustainability solutions to clients. Key Responsibilities Lead client engagements from initial a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Clinical Customer Support Specialist

Clinical Customer Support Specialist

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Specialist - Clinical.Key Responsibilities Serve as the primary point of contact for customer service and support related inquiries Identify and docum...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Solutions Enablement Manager

Senior Solutions Enablement Manager

VirtualVocationsCarrollton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Solutions Enablement Manager.Key Responsibilities Lead the development and execution of solution learning strategies for field sales Collaborate with cross-func...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsCarrollton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist for the evening shift.Key Responsibilities Respond to and resolve customer inquiries through various channels within established SLAs Troub...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Enablement

Senior Director of Enablement

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director of COE Enablement.Key Responsibilities Define and execute a comprehensive enablement strategy for Customer Success teams Consolidate onboarding, traini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Bilingual Customer Success Specialist

Bilingual Customer Success Specialist

VirtualVocationsGrand Prairie, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist - Bilingual Spanish.Key Responsibilities Assess customer needs and provide consulting services on product features Design and implement cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
CDP Solutions Specialist

CDP Solutions Specialist

VirtualVocationsGrand Prairie, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a CDP Solutions Specialist.Key Responsibilities Build and optimize audience segments, automation workflows, and campaign triggers for omni-channel engagement Collaborate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Business Process Specialist

Senior Business Process Specialist

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Business Process Specialist, Remote.Key Responsibilities Analyze existing business processes, identify inefficiencies, and recommend innovative solutions Presen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Account Manager.Key Responsibilities Own a portfolio of accounts, driving customer adoption and renewal outcomes Achieve financial and strategi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Solutions Consultant

Technical Solutions Consultant

VirtualVocationsIrving, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Solutions Consultant I.Key Responsibilities Drive product rollout, adoption, and growth for customers and partners Provide training and support on advanced f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Resolution Specialist

Senior Resolution Specialist

VirtualVocationsIrving, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Resolution Specialist to manage complex claims and provide strategic recommendations.Key Responsibilities Conduct detailed analysis to investigate claims exposur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Client Solutions Architect

Senior Client Solutions Architect

VirtualVocationsIrving, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Client Solutions Architect - Remote US.Key Responsibilities : Act as a trusted technical advisor for clients, analyzing product functionality gaps and developing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Solutions Architect

Senior Solutions Architect

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
Key Responsibilities Translate business objectives into optimized functional solutions Define best practices and Non Functional Requirements for the IT organization Research and develop prototy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Solutions Engineer

Senior Solutions Engineer

VirtualVocationsCarrollton, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Solutions Engineer.Key Responsibilities Partner with Account Executives to understand customer challenges and articulate the company's value proposition Technic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsFort Worth, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture through goal setting and accounta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Solution Consulting

Senior Manager, Solution Consulting

VirtualVocationsArlington, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Solution Consulting - Reinsurance.Key Responsibilities Provide pre-sales support and collaborate with Sales Directors to develop effective account strat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Business Solutions Manager

Business Solutions Manager

VirtualVocationsIrving, Texas, United States
serp_jobs.job_card.full_time
A company is looking for a Business Solutions Manager who will drive scoping, estimation, and proposal generation of implementation and advisory services. Key Responsibilities : Consult with custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours