Assistant Community Manager

Description

Job Overview :

As the Assistant Community Manager, you will p rovide support to the General Manager which includes assisting homeowners and performing other administrative duties to ensure we deliver exceptional services and solutions that enhance the value of the property and the lifestyle of the residents.

Compensation :

$21+ per hour based on experience

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities :

Perform general administrative tasks (service requests, architectural requests, tracking deposits, process payments)

Assist and follow up with homeowners, board members and vendors

Answer and direct phone calls in a polite, friendly and professional manner

Be knowledgeable of governing documents, rules and regulations

Escalate issues as needed

Assist with board meeting preparation

Assist in organizing community events and related materials

Conduct routine compliance inspections and track violations

Coordinate key fob set up and amenity access

Additional duties may be included as assigned

Skills and Qualifications :

Exceptional interpersonal skills resulting in strong working relationships

Strong organizational skills

Outstanding communication skills

Tremendous listener with the ability to diffuse tense situations

Ability to work collaboratively and cooperatively

Superb judgment and decision-making skills

Ability to prioritize and adjust to incoming demands

Proficient with MS Office suite

Education and Experience :

2+ Years of customer service experience required

HOA and / or property management experience highly preferred

Physical Requirements :

Walk and move throughout the community common areas and facilities

Sit and stand for moderate periods of time

Sit at a desk using a computer in an office setting

Work Location

: Troon North; 28190 N Alma School Pkwy Scottsdale, AZ 85262

Work Hours :

Monday - Friday; Typical schedule 8a - 5p

What We Offer :

11 company paid holidays

Paid volunteer time

Paid sick and vacation time

Medical, dental, vision

HSA and FSA

Company paid life insurance and Employee Assistance Plan

Supplemental life, disability, accident, critical illness, hospital indemnity

Identity theft, legal services

Pet insurance

401(k) with company match

About us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visit https : / / www.fsresidential.com / arizona /

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.