Retail Business Operations Analyst

Retail Business Operations Analyst

Imagine what you could do here! The people here at Apple don't just create products they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Apple's worldwide Retail Engagement, Marketing and Merchandising (REMM) team creates and delivers programs, campaigns, initiatives, and experiences that help Apple Retail's customers and teams discover, buy, and go further with Apple products and services. These efforts increase awareness, drive conversion, and grow affinity for Apple.

Description

We are seeking a Business Operations Analyst who is analytical, strategic, and operationally minded to support strategic decision-making and drive performance and optimization across the organization. This role will be responsible for analyzing data, identifying trends, generating insights, and translating those insights into actionable recommendations. The ideal candidate will also identify and evaluate new business opportunities, develop business cases, and provide data-driven support to inform leadership decisions.

Responsibilities :

• Performance Measurement & Insights -Establish cohesive measurement and reporting on the impact of REMM's programs including customer experiences, internal communications, learning and development, merchandising, and marketing campaigns.
• Partner closely with Analytics teams to collect, analyze, and interpret complex datasets related to operations, performance, and financials.
• Develop dashboards and reporting tools to track KPIs and translate data into actionable insights for stakeholders.
• Support process improvement by implementing and monitoring the impact of operational changes and measure improvements.
• Business Development & Planning -Partner with REMM leaders and program teams to identify, assess, and advance new business opportunities.
• Conduct qualitative and quantitative analyses to assess the viability and impact of new tools, processes, and programs.
• Develop business cases, financial forecasts, and ROI models to support executive decision-making and prioritize initiatives aligned with Retail and Apple's strategy.
• Participate in annual planning and long-term strategic initiatives.
• WW Accessories -Support the global Retail accessories category including Apple-branded, Beats, and third-party products.
• Create a cross-functional management system for assortment optimization, performance, and business opportunity identification and assessment.
• Partner on strategy development and drive business cases and analyses related to new opportunities.
• Drive rhythm of the business activities including business reviews, dashboards and reporting.
• Drive executive level updates across a breadth of topics.

Minimum Qualifications

5+ years in strategic finance, business development or business operations role

Bachelors degree or equivalent experience

Preferred Qualifications

5+ years of experience in a strategic finance, business development or business operations role across the Retail or Tech sector.

Proven track record of handling complex / multi-faceted projects, delivering on important metrics to drive impact for the company.

Passion for continuous improvement and operational excellence. Ability to identify and act upon improvement opportunities while balancing financial impact with customer and employee impact.

Ability to think strategically on critical business issues, while simultaneously possessing the ability to act tactically to execute against them.

Ability to build trust, relationships and an effective network cross-functionally and globally; understands the organization to create alignment across a matrixed organization. Strong influencing skillsable to lead without authority.

Exceptional analytical, problem-solving, and critical-thinking skills.

Deals well with ambiguity and comfortable navigating complex operational processes across a large organization.

Excellent oral and written communication skills, including executive level presentations

Highly organized, self-directed, and execution-oriented.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $263,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including : Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.