L&I Workers' Compensation Adjudicator 4 / Claims Training

Claims Trainer (Workers' Compensation Adjudicator 4)

Our mission : Keep Washington Safe and Working! Our values : Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please note : This opportunity is open to current Labor & Industries employees only.

Job highlights : Do you have experience adjudicating claim and benefits under Title 51? Are you interested in helping staff become strategic thinkers and passing your claims knowledge on to others?

L&I Claims Administration within Insurance Services has an exciting opportunity for you to become a Claims Trainer (Workers' Compensation Adjudicator 4). In this dynamic role, you will help staff become strategic thinkers and pass your claims knowledge on to newly hired adjudicators in Insurance Services claims units. As a Claims Trainer you will also conduct in-service training classes for all levels of adjudicators, vocational and nursing consultants, field staff, and other department staff.

Some of what you'll do :

• Use analytical and soft skills to train and mentor a strategic approach to claim management
• Act as a technical resource on complex claim management issues for staff who administer benefits under Title 51
• Provide training and coaching to staff to ensure consistent application of policies and laws
• Consult with other resources (coaches / mentors, claim consultants, pension adjudicators, occupational nurse consultants, etc.) to address training needs and provide a consistent message
• Interact with Claims Administration, Employer Services, RTW Partnerships, Legal Services and Self-Insurance to maintain and improve consistency between programs
• Serve as a technical resource for Workers' Compensation Adjudicators on procedures involving the use of BPS, ORION, LINIIS and ECS
• Participate in developing strategies to ensure strategic approaches to claim management and address Quality Assurance issues and improvements

Required :

Desired knowledge, skills, and abilities :

Things you need to know :

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers.

For this position, telework is dependent upon business needs and supervisor approval. Employees in this position will work a minimum of two days in office. The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

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We will contact the top candidates directly to interview for this position.

Please include the following documents with your application :

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page.

Prior to a placement in this position, a background check, including criminal history records will be conducted.

Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Washington is America's top state to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers.

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers.

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions regarding this job posting, program, the agency, or to request a copy of the Position Description Form (PDF) please contact Rachael Niles at Jobs@lni.wa.gov .