HRA Coordinator - Metro HRA

Salary : $73, 569.60 – $119,412.80 Annually

Closing Date : 10 / 20 / 2025 11 : 59PM Central

For more information and to apply : https : / / www.governmentjobs.com / careers / metrocouncil / jobs / 5099028 / hra-coordinator

Metropolitan Council Housing and Redevelopment Authority (Metro HRA) administers the federal Housing Choice Voucher program and related programs on behalf of nearly 100 suburban and rural communities throughout Anoka, Carver, and most of suburban Hennepin and Ramsey counties. Metro HRA serves low-income seniors, families, and households, as well as individuals living with disabilities.

How your work would contribute to our organization and the Twin Cities region :

The HRA Coordinator is the primary contact for clients seeking and receiving rent assistance services through the Council's Housing and Redevelopment Authority. The HRA Coordinator provides program information, applies appropriate regulations and procedures, and determines accurate rental assistance payments specific to the Housing Choice Voucher program.

Notice

This recruitment may establish a six (6) month eligibility list for current and future vacancies if we have multiple, qualified candidates. If you are determined to be a qualified candidate and not hired for the initial vacancy, you will be notified of your placement on the eligible list. Placement on the eligible list doesnot guaranteeyou a job with the Council.

This position is eligible for a hybrid (a combination of remote and onsite) telework arrangement. The candidate's permanent residence must be in Minnesota or Wisconsin.

What you would do in this job

• Conduct annual re-certifications, and interim income changes, and determine household eligibility for housing assistance by verifying income, assets, and eligible expenses while meeting all agency deadlines.
• Process leasing documents for new and re-exam households. This includes collaboration with assigned inspector(s) to ensure compliance with inspection standards, explaining or clarifying lease and contract terms to all stakeholders, and negotiating rent.
• Explain program features and options to participants and make appropriate determinations related to subsidy standards, portability, interventions, and other options that may apply.
• Assume primary responsibility for the reasonable accommodation process including oversight of the request, required documentation, and submission to the Manager for final review.
• Provide information and referral services for housing issues that may include the location, accessibility, or affordability. Information and referrals should promote choice and resident preferences, as needed.
• Maintain an effective and professional interpersonal relationship with internal and external stakeholders.
• Identify potential fraud or program abuse by applicants, participants, and owners through an active interviewing, thorough review of verifications, or third-party resources. Take action to correct identified problems or concerns and / or make a recommendation to the Manager for termination of assistance.
• Prepare required documentation and appointments for informal hearings and / or court hearings as required. Participate in informal hearings as appropriate.
• Review regular reports in areas of responsibility and alert the Manager in a timely manner of issues that may have administrative, legal and / or political implications.
• Attend training seminars, workshops, and meetings to keep informed of new procedures and policy changes, as applicable.
• Perform other related duties, as assigned.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (inHousing, Urban Studies, Social Work, Education, Psychology, Sociology, or related field) andexperience in rent assistance or social services field determining program eligibility :

What additional skills and experience would be helpful in this job (desired qualifications) :

What knowledge, skills and abilities you should have within the first six months on the job :

What steps the recruitment process involves :

Once you have successfully completed the steps above, then :

If you are new to the Metropolitan Council , you must pass a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

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