ESC has an exciting opportunity for multiple Marketplace Specialists to support our premier ecommerce clients growing marketplace operations. The Marketplace Specialist assists with core functions in operating, maintaining and growing an e-commerce marketplace, including reviewing product content, seller onboarding and support, and troubleshooting. The role is temporary to start, working hybrid (onsite M-R) in Menomonee Falls, WI.
ACCOUNTABILITIES
SELLER SUPPORT
- Help manage the companys marketplace platform (Mirakl) for resolving errors, accepting items, and product upload errors
- Act as the gatekeeper for potential products to be sold on the ecommerce site.
INTERNAL SUPPORT
Work with internal teams to setup approved products for sale on the ecommerce siteWork with cross-functional teams to execute improvements to grow and improve user experienceAssist with the return process for marketplace ordersQUALIFICATIONS REQUIRED
Experience in digital, merchandising, or other relevant experienceOrganized and detail-orientedProblem solver with an analytical approachGreat interpersonal skillsPREFERRED
Bachelors DegreeExperienced in e-commerce marketplaces such as Amazon, Walmart, and eBay