Copy of Crisis Worker - Swing Shift Full-Time

Job Description

Job Description

Job Title : Crisis Worker

Reports to : Crisis Program Manager

Job Status : Non-exempt, Hourly, Full-Time

STATEMENT OF THE JOB

Provides information, referral services, and crisis intervention services by phone and electronically to the public and community professionals 24 hours / day, 7 days / week.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides support and consultation to shift team partners
• Provides and supports triage and routing functions on shift per the team’s goals
• Provides complete, accurate documentation of client contacts
• Ensure that client rights and confidentiality are maintained
• Collaborates with other program staff to assure client access to emergency assistance
• Follow-up with imminent risk clients
• Conduct accurate assessments of suicide and other emergencies
• Responsible for staying current with all ongoing training requirements for both services
• Assists with community outreach activities as assigned by the management team
• Actively involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs all other duties as assigned

REQUIREMENTS

KNOWLEDGE / SKILLS / ABILITIES

Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans’ status. EOE

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