Bilingual Customer Success Coordinator

A company is looking for a Bilingual Customer Success Coordinator III - TEMPORARY.

Key Responsibilities :

Conduct outreach calls to schedule patients for healthcare appointments

Answer inbound calls to assist patients with pre and post-visit support needs

Document interactions effectively in a CRM or EMR

Required Qualifications :

Fluent in both English and Spanish

High school diploma or general education degree (GED)

Experience working in a call center or phone-based sales / support team

Basic knowledge of using standard applications (Outlook, Excel, Word, etc)

Outstanding organizational and multitasking abilities