Director of Facilities - Resort

Director Of Facilities

Kalahari Resorts & Conventions is seeking a Director Of Facilities. The Director Of Facilities will be responsible for overseeing facilities maintenance operations, training and leadership necessary to achieve stated objectives for resort and convention center maintenance, repairs, costs, guest service satisfaction, and safety. Maintain operation and physical appearance of the resort to assure the comfort of guests and quality working conditions for associates.

Key responsibilities include :

• Facility maintenance and upkeep. Ensuring all buildings, grounds, amenities, and equipment are well-maintained and safe for guest use. This involves regular inspections, repairs, and managing maintenance staff.
• Budgeting and financial management. Managing the budget for facilities maintenance and operation, ensuring cost-effective solutions for repairs, upgrades, and services without compromising quality.
• Guest experience management. Overseeing the delivery of beyond-expectations guest experiences related to the resort, amenities, and facilities.
• Vendor and supplier management. Coordinating with external vendors for specialized services, equipment, and supplies needed to maintain resort facilities, including negotiating contracts and ensuring timely service.
• Collaborate with other departments and staff management. Worked closely in different departments like marketing, operations and guest services to ensure seamless guest experience and maximize the resort's potential. Supervising and training the facilities management team, including maintenance staff, housekeeping, and other support personnel. Ensuring staff adheres to resort standards and is responsive to guest needs.

What we're looking for :

A sampling of our benefits :

Be part of something extraordinary. At Kalahari, we're proud to be recognized by Forbes as one of America's Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and our team members. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact. Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.