Director, Immersive Experience Design

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

Director, Immersive Experience Design

About the Role

As an Immersive Experience Design Director, you will inspire and lead the creation of extraordinary physical, digital, and hybrid experiences across health and consumer industries. With a strategic mindset and a passion for pushing experience and creative boundaries, you will craft engaging, multi-sensory environments that elevate brand stories and foster meaningful human connections. Your role will bridge strategy, visionary creativity, and practical execution, ensuring experiences resonate deeply with diverse audiences while delivering measurable business impact.

This role is responsible and accountable for :

Strategic Experience and Design Leadership

• Collaborate with cross-functional teams and apply strategic vision and creative leadership to develop and execute immersive design strategies that align innovative ideas with clear business objectives and customer insights.
• Own and lead the immersive design process from concept through delivery—guiding storytelling and brand integration while orchestrating cross-functional collaboration with internal teams and client stakeholders to ensure strategic alignment, executional excellence, and memorable, user-centered experiences.
• Ensure immersive experiences are guided by strong omnichannel integration, seamlessly aligning with and enhancing broader customer journeys to drive consistency and continuity across touchpoints.
• Uphold delivery quality and consistency by establishing and maintaining high strategy design standards across all touchpoints, while tailoring solutions to meet the unique needs of each client and audience.
• Contribute to scopes of work, budgets, timelines, and resources, effectively balancing brand and experience aspirations with operational realities.

Cultivate Design Excellence Within the MERGE Experience Team

Client Relationships and Engagement

Qualifications :

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At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $114,000 - $137,000 , based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that includemeaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here’s how we live our values at MERGE

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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