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Traveling Support Associate (Teller & Personal Banker) - Monticello Office
Traveling Support Associate (Teller & Personal Banker) - Monticello OfficeCapital City Bank Group, Inc. • Monticello, FL, US
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Traveling Support Associate (Teller & Personal Banker) - Monticello Office

Traveling Support Associate (Teller & Personal Banker) - Monticello Office

Capital City Bank Group, Inc. • Monticello, FL, US
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Traveling Support Associate – Capital City Bank (Monticello Office)

Capital City Bank Group, Inc. invites applicants for the Traveling Support Associate (Teller & Personal Banker) position. Applicants must be available for a six-month commitment before internal posting for other positions is permitted.

Job Type & Hours

Full-time, Monday – Friday, 40 hours per week.

General Summary

Under general supervision and in conformance with established Bank policies, the associate performs cash checks, receives deposits, and handles a variety of transactions as requested by clients. Responsibilities include balancing daily transactions, maintaining the cash drawer, providing quality client service, answering general questions about Bank products and services, recommending additional services, and making referrals. The associate travels and works in offices experiencing staffing shortages on the Teller line. All drives on behalf of the Bank must adhere to the Bank's Motor Vehicle Guidelines and all associates must maintain discretion with confidential client information.

Principal Duties and Responsibilities

  • Recommends and refers additional Bank services and products, retaining a working knowledge of all Bank services and products to the extent that the majority of client inquiries are easily and accurately answered.
  • Accepts deposits and withdrawals from clients on business, personal, and savings accounts.
  • Accepts checks for cashing or paying, and verifies endorsements and funds.
  • Sells Official Checks and Travelers Checks.
  • Accepts consumer / commercial and other bank loan payments.
  • Works deposits from night depository.
  • Balances money in drawer with Teller machine daily.
  • Opens and closes Teller window in accordance with procedures.
  • Completes Currency Transaction Report (CTR) and hold forms as required.
  • Attends meetings as required.
  • Issues cash advances.
  • Six-month commitment to position is required, before internal posting for other positions within the bank is permitted.

Associated Duties

Provides additional support to manager and department colleagues, and completes all assigned / required Bank training within established timelines.

Knowledge, Skills and Abilities (KSA) Required

  • Must have reliable transportation, a valid driver's license, and a clean driving record.
  • Excellent interpersonal skills, ability to communicate effectively and interact positively with clients as well as fellow associates.
  • Ability to follow detailed instructions and a wide range of procedures requiring some judgement.
  • Requires concentration to avoid mistakes in counting cash.
  • Ability to perform basic mathematical computations using various business machines and / or computers.
  • Ability to apply initiative and work with little supervision.
  • Ability to exercise sound and reasonable judgment.
  • Ability to stand for long periods of time.
  • Ability to print legibly and accurately on forms and records.
  • Sales experience is preferable, particularly in cross-marketing products and services.
  • Must have attained the age of 18 for coverage under insurance bond.
  • Must adhere to Bank's Motor Vehicle Guidelines.
  • Education

    Minimum high school diploma or equivalent. Some college preferred, but not required. Relevant experience may substitute for the education requirement. Successful completion of in-house training program or other approved training program is a plus.

    Working Conditions

  • Travel to various offices. Driving as required by position.
  • Regular contact with clients, associates, and supervisor.
  • Some handling of heavy coins.
  • Receiving currency from all sources causes environment to be slightly unclean.
  • In the event of a major or extensive natural disaster, epidemic, or pandemic occurrence, or other disruption within our footprint, associates may be required to relocate or telecommute before, during, or after to ensure business continuity.
  • Benefits

  • Medical, Dental and Vision
  • Life Insurance
  • 401(k) with Matching
  • Flexible Spending Accounts
  • Tuition Assistance
  • Stock Purchase
  • Discounts on Products and Services
  • Equal Opportunity Employer

    The above declarations are not intended to be an "all-inclusive" list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Capital City Bank is an EOE / Protected Veterans / Disabled / Drug Free employer.

    Employment Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Other
  • Industry : Banking
  • Additional Information

    This job description does not constitute an employment agreement. It does not restrict Capital City Bank, Capital City Investments, Capital City Trust Company, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. These functions may change as the needs of the Bank or department change or for other reasons deemed appropriate.

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    Personal Banker • Monticello, FL, US

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