Remarketing Support Associate

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title : Remarketing Support Associate

Your Location : Remote / Anywhere within the US

Your Schedule : Monday – Friday 8 : 00 am – 4 : 30 pm EST

You Report To : Remarketing Team Lead

Your Compensation : $19.11 per hour plus a bonus!

Learn more about our awesome Loss Mitigation Department

About the Opportunity :

First Help Financial, voted and certified as a “ Great Place to Work ” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth!

What you will do :

Your duties include, but are not limited to :

• Review reports and photos of vehicles to assess damage and overall condition
• Input and track Sales information in Leapfrog
• Update and maintain auction statuses in AutoIMS
• Input receipt of post-sale checks
• Audit and send required documents for Gap / Warranty Cancellations
• Maintain post-sale document uploads
• Verify insurance coverage on recovered vehicles
• Assist with title tracking in the Allstate portal and Remarketing dashboard
• Assist Remarketing team with any other duties

What you bring :

FHF Benefits…

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.