Dispatch Designated Crisis Responder (DCR)

Job Description

Job Description

Dispatch Designated Crisis Responder (DCR)

Full-Time (32 hrs / week | 3x10s + partial shift)

Mobile Crisis Outreach Team (MCOT) | Bellingham, WA

Wage Range : $35.05 – $51.83 / hour DOE

Stabilize Moments of Crisis. Coordinate Immediate Response.

Compass Health is seeking a qualified Dispatch Designated Crisis Responder (DCR) to join our Mobile Crisis Outreach Team (MCOT) in Whatcom County. This hybrid role combines clinical decision-making and frontline crisis coordination, offering a unique opportunity to help individuals and families receive timely, trauma-informed support.

Schedule :

Sunday–Tuesday | 9 : 00 AM – 7 : 00 PM

Thursday | 9 : 00 AM – 11 : 00 AM

What You’ll Be Doing

As the Dispatch DCR, you'll serve as the central point of coordination for incoming crisis service requests. You'll assess situations, triage by urgency and complexity, and assign team resources accordingly—while occasionally providing direct outreach and clinical support.

Key responsibilities include :

Receiving and triaging crisis calls from community partners and the public

Conducting initial investigations to determine appropriate clinical response

Assigning crisis cases to MCOT team members based on acuity, location, and capacity

Evaluating individuals in crisis and determining whether involuntary detention is warranted

Collaborating with law enforcement, schools, hospitals, and community agencies

Providing limited in-person outreach services when necessary

Ensuring all documentation and records are accurate and completed within required timelines

Maintaining compliance with state regulations, WAC guidelines, and internal policies

Who You’ll Be Working With

You’ll join a multidisciplinary, mobile crisis response team that serves people of all ages experiencing behavioral health crises. The team delivers short-term, community-based support grounded in strength-based, culturally responsive, and recovery-oriented care.

What You Bring

Master’s Degree (MA / MS / MSW) in a Behavioral Science-related field (required)

Qualified Designated Crisis Responder (DCR) and Mental Health Professional (MHP) status under WAC (required)

Minimum 2 years of direct clinical experience in behavioral health settings

Knowledge of RCW 71.05 and 71.34

WA State Approved Supervisor Training (or willingness to complete)

Current First Aid & CPR certification (or ability to obtain within 90 days)

Valid WA State Driver’s License, reliable vehicle, and insurance

What You Share

Strong knowledge of crisis stabilization, risk assessment, and involuntary treatment processes

Ability to independently triage, prioritize, and act with urgency under pressure

Excellent communication and coordination skills across diverse systems

Comfort with high-intensity environments and complex clinical decision-making

Experience with electronic health records and case documentation

Commitment to culturally competent and trauma-informed care

What We Offer

We support our crisis response teams with flexibility, clinical growth, and comprehensive benefits.

Medical, dental, and vision insurance at no cost to full-time employees

16 days of vacation in your first year

12 sick days , plus 1 wellness day annually

13 paid holidays (11 standard + 2 personal holidays)

Professional development funds and paid education leave

403(b) retirement plan with up to 2% match after your first year

Weekly supervision and robust clinical support

A supportive, mission-driven team culture

Note : Benefits are pro-rated for part-time employees.

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Why Join Compass Health?

For more than 110 years, Compass Health has been the largest nonprofit behavioral health provider in Northwest Washington. From prevention to crisis stabilization, our teams deliver client-centered, community-based care across all levels of need. As a DCR, your expertise is central to our mission—and your leadership saves lives.

Learn more at www.compasshealth.org

Apply Now and Be the First Response to Hope

If you're ready to bring your clinical knowledge and crisis experience to a leadership-oriented dispatch role, we invite you to join our team.

Compass Health is an Equal Opportunity Employer

We are committed to building a diverse and inclusive workforce that reflects the communities we serve.